Sewell BMW MINI of Plano

5-star experience with Sewell BMW MINI of Plano. We’ve been loyal Sewell customers, having previously purchased our Lexus from Sewell Lexus of Dallas, and this experience reinforced exactly why. We’ve been loyal Sewell customers, having previously purchased our Lexus from Sewell Lexus of Dallas, and this experience reinforced exactly why. The dealership team worked together to locate the BMW X5 we wanted and made the entire transaction smooth and professional. Kevin Moreno was exceptional — knowledgeable, responsive, patient, and focused on finding the right vehicle for us rather than simply making a sale. We would absolutely recommend Kevin Moreno and Sewell BMW MINI of Plano to anyone shopping for a BMW. More

Sewell service has a reputation that is unmatched in the industry. My personal experience with Carlos Villegas, who is knowledgeable and extremely great to work with. When people say "take it to my guy, he' industry. My personal experience with Carlos Villegas, who is knowledgeable and extremely great to work with. When people say "take it to my guy, he's the best," They are wrong. Because MY guy is the best! Carlos always takes care of me and my family. More

Excellent experience at Sewell Plano, Adam was professional, knowledgeable, and friendly. Made the entire process seamlessly. professional, knowledgeable, and friendly. Made the entire process seamlessly. More

I own a 2019 BMW X3 sdrive 30i CUSTOMERS BEWARE, I have repeatedly taken my vehicle to Sewell BMW of Plano since 2023 for a water leak from my sunroof inside my vehicle everytime it rains consistently, it repeatedly taken my vehicle to Sewell BMW of Plano since 2023 for a water leak from my sunroof inside my vehicle everytime it rains consistently, it leakes inside my vehicle. I have been told over and over and over, that it has been repaired and to this day, it has not. This past weekend while I was out of town it rained for over a hour and inside my vehicle here comes the water leak again. I am beyond frustrated with the lack of incompetence they display and lies constitently saying this has been repaired. This will make the 5th time this issue has occurred. We deserve better than this as comsumers and car owners to keep putting up with the lack of honesty they display. If you cannot repair something correctly the first time or second time, and so own advise the customers. More

I started servicing my Mini with Sewell Mini of Plano since shortly after they opened in 2011. Throughout the years, I've had nothing but positive experiences that kept me coming back, but after (16) ye since shortly after they opened in 2011. Throughout the years, I've had nothing but positive experiences that kept me coming back, but after (16) years my Mini finally gave up and I was suddenly forced into shopping for a replacement. It was a very stressful, no notice situation; however, throughout the process Emmanuel, Santiago, and Samantha took great care and time to help me explore my options, explain and compare features and functionality, and ensure I was comfortable throughout the new car buying process. I still miss my old Mini, but I couldn't be happier with my new 2026 Mini Cooper and wouldn't even consider taking my Mini anywhere other than Sewell Mini of Plano. More

I drive a 2021 X3 and my car went into limp mode. Had it towed to Sewell of Plano. Jeremy in the service department said the technicians found that the mechatronic module needed to be replaced and th Had it towed to Sewell of Plano. Jeremy in the service department said the technicians found that the mechatronic module needed to be replaced and that was going to be 10K. I found that very skeptical and asked if they were sure that was the issue and he said yes. I had it towed down to Eagle Transmission and they found a loose wire. Problem fixed for the same price as the diagnostic fee BMW charged me to tell me lies! They didn’t even thoroughly look at my vehicle. Just ran codes and said yep this needs to be replaced! Please take your car somewhere else. Sewell is great with loaners and front end communication but real diagnostics and fees you won’t get there. To think 10k vs $300!!! Beware! More