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Sewell BMW MINI of Plano

Plano, TX

3.9
930 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 930 reviews

September 19, 2020

John Brunson was once again fantastic. We have been working with him on and off for about a year now. He is always helpful and low pressure. We decided to buy this week and within a week he tracked dow More

by JBellinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Sep 20, 2020 -

Sewell BMW MINI of Plano responded

Thanks for taking time to share your experience with us! We are glad that John was able to take care of you so you could get the exact X5 you wanted. Referrals are some of the greatest compliments we can get from our customers! We look forward to working with you again in the future.

September 16, 2020

Excellent customer service, Maxwell was very helpful courteous and knowledgeable, explain everything in detail at deliver, Very smooth transaction. Highly recommend to consider this dealership specially More

by T Nicobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell
Sep 16, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive feedback! We are happy to know that you were provided with excellent customer service, especially from Maxwell who was courteous, knowledgeable, and attentive. We appreciate you recommending us and we look forward to any future visits!

September 14, 2020

I enjoyed working with Pedro and Amanda. They were both very professional and customer focused. I was very pleased with my experience working with them! More

by bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro; Amanda
Sep 15, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of Pedro and Amanda who were professional and customer-focused. We appreciate your business and we look forward to any future visits!

September 11, 2020

I recently bought a pre-owned 2018 Raptor from this dealership, and the process was very smooth. It was an out of city purchase and could not have gone any better. Pedro Gutierrez was my salesman, and More

by Shawn Baloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez (Sales), Tim Walker (Finance)
Sep 11, 2020 -

Sewell BMW MINI of Plano responded

Shawn, thank you so much for the amazing feedback! We're so pleased to hear Pedro and Tim have given you excellent service. It was a pleasure working with you. Congratulations on your new 2018 Raptor! We are here anytime you need help.

September 03, 2020

John is so thorough and knowledgeable, and made the entire experience seamless and very pleasant. I highly recommend this dealership and John Brunson to those looking for a smooth and insightful experi More

by OK buyer
Recommend Dealer
Yes
Employees Worked With
John Brunson
Sep 03, 2020 -

Sewell BMW MINI of Plano responded

We love to hear that. John is a wonderful asset to the team and we're glad he was able to assist you. Thanks for choosing us. Have a great day!

September 01, 2020

Visited Classic BMW in Plano, TX for an emergency tire blowout. Was introduced to my Service Advisor Jeff Daggon. He took great care of my car and I was on my way in two hours. Thanks again. More

by HT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Sep 01, 2020 -

Sewell BMW MINI of Plano responded

Hi there - we're here for our valued guests at any time of the day! We know how stressful last minute emergencies can be, and we strive to make your inconveniences our priority. We're thrilled you could experience this firsthand! We'll be giving a huge shout out to Jeff, and wish you safe travels!

August 27, 2020

John was a pleasure to work with. I contacted him in the morning about test driving a certified pro owned X3. I test drove it that afternoon and bought it in the same day. The process was fast and very easy More

by Henry Mattson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Aug 28, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review, Henry. We will be sure to thank John for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 24, 2020

John Brunson and the team at Classic did a fantastic job handling a special situation involving multiple cars that required a couple of visits. The service department operates professionally and insure that More

by madsedan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Aug 24, 2020 -

Sewell BMW MINI of Plano responded

Hello, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that John went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

August 21, 2020

Robin at Classic BMW did it again! He hit me up with the perfect car for me and made it so easy and fun. He takes the time and energy to get to know his clients and sets them up with a great fit. He took gr More

by tiffmutlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Aug 21, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the excellent review. We will be sure to thank Robin for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 19, 2020

I have used Classic BMW for 20 years and would not go anywhere!! Robin makes sure I am taken care and always stays in touch!!! More

by cindistan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Aug 20, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We are thrilled to see that Robin's communicative service has earned your loyal business. If we can be of further assistance, please don't hesitate to let us know.

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