Sewell BMW MINI of Plano

This review is for the used sales department; better go to a "Buy Here, Pay Here" dealership. Two cars I bought full of problems; the used department does not really have standards for the used cars they s to a "Buy Here, Pay Here" dealership. Two cars I bought full of problems; the used department does not really have standards for the used cars they sell. The first one was BMW certified and locally under warranty but had to go to service the car so often; since I bought that car, I had issues with the brakes, lights and drive train. Then traded the BMW because I was tired of that but this time got a different brand; still expecting they had standards with the used cars they sell. The car I bought was still under warranty but I have $1,500 to fix that they did not tell me about that is not covered by that manufacturer's warranty and now I have to pay for it, when I have not even made my first payment. So unreliable dealership; be very careful with their used cars since they are not taking any responsibility for those repairs I had to make. More

I appreciated all the help I received from Pedro Gutierrez. He answered all my questions. I liked that he spent time educating me on the many extras the car has equipped. Even set up my blue tooth f Gutierrez. He answered all my questions. I liked that he spent time educating me on the many extras the car has equipped. Even set up my blue tooth for me. The financial lady, Victoria, took me through the many warranty options. Showing me the costs and was patient to answer all my questions. (The only thing better would have been, with my credit rating and being a BMW patron, to not have had to put a down payment down.) And that was due to the warranty packages I added to the loan. My experience through the process was very good. Thank you. More

Just wanted to share a very positive experience at Classic BMW in Plano, TX. Visited the service drive recently and my advisor Jeff Daggon took excellent care of my BMW and was very efficient. Classic BMW in Plano, TX. Visited the service drive recently and my advisor Jeff Daggon took excellent care of my BMW and was very efficient. More

Best new car buying experience in my life. We had previously purchased a car from the dealership and we've been happy with the experience, but Robin McCormick's honest, straightforward, problem-solvi previously purchased a car from the dealership and we've been happy with the experience, but Robin McCormick's honest, straightforward, problem-solving approach to my new car needs was refreshing and delightful. The car is pure joy to drive, too! More

Robin was great to work with, and I would definitely repeat my business. He was profeesional and prompt. The place was very nice as well. repeat my business. He was profeesional and prompt. The place was very nice as well. More

I found Classic BMW from my company referral program. I requested information online and within seconds received a call from Michael Snyder offering his assistance. He was kind, funny, and pleasant to work requested information online and within seconds received a call from Michael Snyder offering his assistance. He was kind, funny, and pleasant to work with. I didn’t get any sales pressure tactic. Michael was knowledgeable, professional, and patient. He answered all my questions. I’m particular and high maintenance so that’s a tall order. He was proactive and gave me regular updates. Michael spent his time explaining all the features and made sure I understood all the gadgets. He even said to come back anytime if I had more questions for him. I would highly recommend Michael and Classic BMW! More

Outstanding Client Advisor (Robin McCormick) and Dealership I recently purchased my third BMW from Classic BMW of Plano since relocating to the Dallas/Fort Worth Metroplex 10 years ago. The dealership was reco I recently purchased my third BMW from Classic BMW of Plano since relocating to the Dallas/Fort Worth Metroplex 10 years ago. The dealership was recommended to me by the BMW dealership in Portland, OR because of Classic's reputation. Early on as I was at Classic for a service appointment, I met Robin McCormick in the show room. At that first meeting, I was impressed with Robin for his years of experience, BMW knowledge, and his business approach. Robin knowledgeably answers questions, does not pressure to sell, courteously maintains contact, makes the purchase process efficient and painless, and continuously follows-up after the sale. I have not been disappointed with my first impression of Robin or the dealership in the years that I have bought and had serviced the X5s and 5 series purchased there. The dealership's customer area is clean, comfortable, and stocked with everything one would want while waiting for service to be performed. A loaner car has always been made available to me when I requested one. In my opinion, Robin and Classic BMW are in every way a first class operation. And this is why I continue returning to Robin and Classic for my new car purchases and service. More

We had a great experience at BMW because of our professional sales man Mr. John Brunson. Everything was don fast and good. Thank you John! Now we know whenever we wanna buy a BMW we will go direc professional sales man Mr. John Brunson. Everything was don fast and good. Thank you John! Now we know whenever we wanna buy a BMW we will go directly to him. More

Great Experience! One of the best and smoothest car buying experiences that we have ever had. Everything from the beginning to the delivery of the car was so smooth and One of the best and smoothest car buying experiences that we have ever had. Everything from the beginning to the delivery of the car was so smooth and easy and professionally done. Thanks to Chris Stiles and Robin McCormick for making this such a great experience. More

Working with John Sojdei is wonderful. He always makes sure that my BMW is in tip top shape. Excellent communicator and he goes the extra mile! sure that my BMW is in tip top shape. Excellent communicator and he goes the extra mile! More