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Sewell BMW MINI of Plano

Plano, TX

Overview
Reviews
Vehicles
3.6
934 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 934 reviews

October 04, 2023

Excellent Experience. Couldn't be happier with the deal, the way I was treated and the follow up service I required. They did an excellent job. Highly recommended. More

by JROSSMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Meade
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Oct 05, 2023 -

Sewell BMW MINI of Plano responded

Thank you, JRossman. We are glad you had a great experience with John Meade. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

September 23, 2023

2023 BMW X7 with 14000 miles need 4 new tires, A/c not working properly and it has been checked and serviced 2 times. A window shade is broken at 1000 miles. Center Air vent broken at 2000 miles. Seat ve More

by Aaro nArani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
john
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Sep 26, 2023 -

Sewell BMW MINI of Plano responded

Dear Aaro, Thank you for sharing your frustration with us. We value all feedback at Sewell, and your satisfaction is our highest priority. It is important to us that we address your concerns at a time that is convenient for you. Please call me at 972-244-1931 or email me at jsantana@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Josh Santana Service Director Sewell BMW of Plano

September 23, 2023

2023 BMW X7 with 14000 miles needs 4 new tires, A/c not working properly and it has been checked and serviced 2 times. Window shade is broken at 1000 miles. Center Air vent broken at 2000 miles. Seat vent More

by Aaro nArani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
john
Report | Print
Sep 26, 2023 -

Sewell BMW MINI of Plano responded

Dear Aaro, Thank you for sharing your frustration with us. We value all feedback at Sewell, and your satisfaction is our highest priority. It is important to us that we address your concerns at a time that is convenient for you. Please call me at 972-244-1931 or email me at jsantana@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Josh Santana Service Director Sewell BMW of Plano

August 31, 2023

Great Sales Manager Ken Henry - best car buying experience with him x2. A BMW X6 and a Mini Cooper hardtop 2door JCW. Going back for #3 for my son. I'm now a loyal customer. I have had several More

by Frisco TX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Henry
Report | Print
Aug 31, 2023 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience. We will pass along the positive feedback to Ken Henry and the Sewell BMW of Plano team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

July 29, 2023

Sewell BMW of Plano makes the customer fell like family. Hamza Bouzegza was a gentleman and worked with me to purchase my X7. I would definitely buy another vehicle from him. More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hamza Bouzegza
Report | Print
Aug 18, 2023 -

Sewell BMW MINI of Plano responded

Thank you, Hank. We are glad you had a great experience with Hamza Bouzegza. We hope you enjoy your new BMW X7. Thank you for choosing Sewell; we look forward to serving you again.

July 28, 2023

Emmanuel Todo is great and I had a great experiences shopping with him. The overall experiences is one of the best. More

by iteemdesign
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmanuel Todo
Report | Print
Aug 18, 2023 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience, iteemdesign. We will pass along your kind words and positive feedback to Emmanuel Todo and the BMW of Plano team. Thank you for choosing Sewell; we look forward to serving you again.

July 13, 2023

try never to use them as they failed from purchase to service especially service have bought several vehicles since then and have avoided sewell of plano everytime More

by bmwbmwbmw
Recommend Dealer
No
Employees Worked With
several
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Jul 13, 2023 -

Sewell BMW MINI of Plano responded

Dear bmwbmwbmw, I’m sorry to read that your experience was anything less than excellent. We value you and would like to learn more about your experience. Please call me at 972-244-1931 or email me at jsantana@sewell.com. Thank you and I look forward to speaking with you soon. With gratitude, Josh Santana Service Director Sewell BMW of Plano

June 16, 2023

Randy Brown was not pushy and worked with me to purchase my vehicle at a reasonable rate. I would purchase from him again. More

by Carleesmith
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Brown
Report | Print
Jun 19, 2023 -

Sewell BMW MINI of Plano responded

Thank you, Ms. Smith. We are glad you had a great experience with Randy Brown. We hope you enjoy your new Toyota. Thank you for choosing Sewell; we look forward to serving you again.

June 03, 2023

Absolutely incredible, love people , love the experience, it was so easy and there were people working everywhere making sure that I was taken care of!! More

by Carl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Brown and Jonathan.
Report | Print
Jun 05, 2023 -

Sewell BMW MINI of Plano responded

Thank you, Carl. We are glad you had a great experience with Randy Brown, Jonathan Hurtado, and the BMW of Plano team. We hope you enjoy your new Audi. Thank you for choosing Sewell; we look forward to serving you again.

Jun 05, 2023 -

Carl responded

Extremely exceptional service! A kind and friendly family of professionals!

February 22, 2023

Great team, Emmanuel and John were excellent to work with. I would recommend them to anyone in the market for a new car. More

by Yan2179
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emanuel Todo
Report | Print
Mar 02, 2023 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience, Yan2179. We will pass along the positive feedback to Emmanuel, John, and the team at Sewell MINI of Plano. Thank you for choosing Sewell; we look forward to serving you again.

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