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Sewell BMW MINI of Plano

Plano, TX

3.9
930 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 930 reviews

October 25, 2019

"Made transaction quick and easy" Our salesperson, Robin McCormick, did a great job getting us the car we wanted. He went above and beyond, as he also drove us from our home to pick u More

by ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Oct 25, 2019 -

Sewell BMW MINI of Plano responded

Thank you for your recent purchase. We truly appreciate your business and feedback. Robin is a great sales rep and will be thrilled to learn about your satisfaction. Have a great day and visit again soon.

October 24, 2019

First lease experience After totaling my X1 in an accident I begin looking around at the dealerships in the area to try to find a replacement. Robin and Max at Classic went More

by AshtonPA387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin , Max
Oct 24, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that you chose us as your dealership and that Robin and Max were helpful during your car buying experience from start to finish. We truly value your business and we hope that you and your dad will continue to visit us. Have a good day!

October 08, 2019

This dealership is dishonest. This salesperson told my daughter the vehicle was hers once the purchase order was signed which it was. After her loan approval and getting a cashier's check from bank and bo More

by Kim A
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Brunson
Oct 09, 2019 -

Sewell BMW MINI of Plano responded

Kim, I am sorry to see you felt disappointed the vehicle your daughter was interested in purchasing was no longer available for sale. Please have her reach out to us directly when she is available to discuss further any concerns. We always want to provide excellent experiences and the opportunity to address what happened would be truly appreciated. We hope to turn around your daughter's experience. Best, John Meade General Sales Manager 214-778-2716 jmeade@classicbmw.com

October 01, 2019

Brought my car into service for just a check up before I went on a road trip. Kudos to the service team for getting me in and out and making me feel safe and sure about my road trip. I worked with Mallory a More

by Tannerhall3
Recommend Dealer
Yes
Employees Worked With
Mallory
Oct 01, 2019 -

Sewell BMW MINI of Plano responded

Thanks for sharing your service experience with Mallory! We truly appreciate your feedback and we welcome you again in the future.

October 01, 2019

Great car buying experience My recent experience at this dealership was very good. The sales team was professional and friendly. Micheal Snyder was exceptionally helpful and pati More

by CarolynM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Oct 01, 2019 -

Sewell BMW MINI of Plano responded

We will be sure to pass your amazing feedback to Michael! Thank you so much for taking the time to share your review. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know. Congratulations on your BMW X3, Carolyn!

September 30, 2019

I had an excellent experience, I was looking at a BMW at Nissan of Mckinney and was not completely satisfy, so we decided to go to BMW directly my experience was amazing, got a better car at a lower price f More

by Jose Luna
Recommend Dealer
Yes
Employees Worked With
John Brunson
Sep 30, 2019 -

Sewell BMW MINI of Plano responded

We appreciate you taking the time to leave us a positive review and rating! We are delighted to know that you had an excellent experience with us and with the help of John who was amazing. We hope to see you again soon!

September 30, 2019

Thank you I've made several visits to Classic BMW for service appointments and our advisor Mallory always delivers. She along with the rest of the staff are ve More

by AveryT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Sep 30, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that our team and Mallory are always helpful with your service experiences by being friendly and accommodating. We hope to see you again in the near future!

September 30, 2019

Great customer service from Robin McCormick ! I am a repeat customer of Robin McCormick's, and he is the best to work with ! He listens to what you want, and finds the best match for you. Thank More

by graydanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Sep 30, 2019 -

Sewell BMW MINI of Plano responded

Hi Dana, Thank you for taking the time to write a great review, and to mention Robin! We're ecstatic to hear you are satisfied with your new purchase and with the high level of customer service you received throughout the visit. We look forward to taking care of any of your auto need sin the future.

September 24, 2019

Best service department ever! Carlos always exceeds my expectations whenever I need service. I appreciate great customer service! He is the reason I continue to come to Plano Class More

by Sonothyia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 25, 2019 -

Sewell BMW MINI of Plano responded

Thank you for your glowing review of Carlos! We are pleased to see that his expertise and knowledge have earned your repeat business. If we can be of further service, please be sure to let us know!

September 10, 2019

Robin McCormick is great I just got my 5th BMW from Robin McCormick. Eric Maas and his team at Classic are the best! He walked me through several options until I got what I wa More

by KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Sep 10, 2019 -

Sewell BMW MINI of Plano responded

Congratulations on your fifth BMW! We are happy to see Robin, Eric, and our team have provided you with exceptional care. Thank you so much for taking the time to share your shopping experience and we hope to work with you again in the future.

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