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Sewell BMW MINI of Plano

Plano, TX

3.6
936 Reviews

6800 Dallas Pkwy

Plano, TX

75024

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Showing 936 reviews

October 09, 2017

Always great customer service in all departments I’m one of Classic BMW’s long-time customers and my Ferrari 458 ran out of gas (I, know, I know, dumb) at cars and coffee. Alex Miles went out of h More

by Greg123
Recommend Dealer
Yes
Employees Worked With
Alex Miles
Oct 09, 2017 -

Sewell BMW MINI of Plano responded

Thank you so much for continuing to choose us, it means a lot to us! We're so glad to hear Alex went out of his way to help make a difficult situation a little easier for you. We'll be sure to share your feedback with him. -John K, General Manager

September 21, 2017

Great Experience!! I called from out of state and inquired about a used car the dealership was advertising on their website. John Brunson was very helpful with informat More

by bmwguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Sep 22, 2017 -

Sewell BMW MINI of Plano responded

We're glad to hear our team made you feel right at home and got you the vehicle you wanted! We appreciate your business and hope to have the chance to work with you again! Let us know if there is anything else we can assist you with.

August 31, 2017

Worse Service Experience I took my X3 in for service for a check engine light changed out parts paid $694.54 sent me on my way. less than 30 days later light on again paid $18 More

by Not This Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuong Nguyen- SERVICE MANAGER????
August 26, 2017

Wheel Repair Solutions - Toby This is a wonderful dealership. I am specifically pleased with the guys under the tent in the parking lot, Wheel Repair Solutions. For years, they h More

by costachrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby - Wheel Repair Solutions
Aug 27, 2017 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review! We appreciate you taking the time to leave us the positive feedback. We will make sure to pass on the kind words to Toby. We appreciate your continuing business with us, and look forward to providing you with superior services in your future visits.

August 09, 2017

Excellent customer service and buying experience We purchased our first BMW from Classic BMW of Plano after looking at several previous dealerships. John Brunson was our salesman and was extremely ea More

by AMB86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Aug 11, 2017 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to leave such an excellent detail review! John and the team were happy to help you and we look forward to working with you in the future.

July 08, 2017

Excellent Experience! I just purchased my third vehicle from Classic BMW working with Michael Snyder and each experience has been top notch! Michael is very genuine and has More

by lear480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Jul 10, 2017 -

Sewell BMW MINI of Plano responded

Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

June 29, 2017

Above the rest My goal was to have a painless, efficient purchasing process. ClassicBMW provided me with just that. They were flexible when I needed them to be so an More

by quigleymar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson
Jul 02, 2017 -

Sewell BMW MINI of Plano responded

Thanks for sharing your review! We're happy to hear that you had such a hassle-free experience with us. Our team is proud of our friendly, helpful service. We appreciate your business, we hope to see you again!

June 24, 2017

Crossover from Audi to BMW with Classic BMW's Help I wanted to share my experience of superb customer service with Classic BMW's Bob Cawthon. His personal salesmanship was warm, caring, considerate, an More

by Sonja Pegram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cawthon
Jun 27, 2017 -

Sewell BMW MINI of Plano responded

Sonja, thank you for your very kind review. We're always happy to hear when any of our team offers exceptional, personal service. Especially that Bob helped you find the perfect car for you. We're grateful for your business and invite you to contact us with any questions or concerns that you may have. Congratulations on your new BMW!

June 11, 2017

Good Experience! Purchased a CPO 528i with Selwyn Harris. Great experience with a no pushy environment. From walking the lot to the documents to the trade in good te More

by Michael999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selwyn Harris
Jun 12, 2017 -

Sewell BMW MINI of Plano responded

Michael, we are grateful for the wonderful review! We are proud of Selwyn and all our staff for their commitment to providing the kind of stress-free, no-pressure experience you had. We work hard to provide that kind of friendly customer-driven care. We hope you think of us again for anything you might need in the future.

June 10, 2017

Classic BMW of Plano Tx My experience and service was phenomenal from the point of entry to the final procedures of purchase. A total difference in service was noticed right More

by Darius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brunson, Joe Verhey, Doug Robbins, Ben Guiette, John Kobbels
Jun 12, 2017 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience with us, Darius. Your feedback allows us to be more aware of our customers and to provide more quality service. We strive to provide a pleasant and welcoming experience for each customer and get them the right car and deal for their needs. We are happy that you enjoyed your time with us and welcome you back at any time. Until next time, we look forward to serving you again soon.

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