Sewell BMW MINI of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 936 reviews
Troy Shaurafa was extremely knowledgeable and patient throughout our buying experience. I will never buy a car other than a BMW and I hope it will always be from Classic and Troy. I could NOT have asked throughout our buying experience. I will never buy a car other than a BMW and I hope it will always be from Classic and Troy. I could NOT have asked for more...before, during or after the sale!!! More
I really enjoyed my first buying experience and would recommend Classic BMW to anyone looking for the ultimate driving machine. I received excellent customer service from everyone I encountered in my tr recommend Classic BMW to anyone looking for the ultimate driving machine. I received excellent customer service from everyone I encountered in my transaction with Classic BMW from sales to financing. More
I would recommend Classic BMW to anyone in the area that is interested in purchasing a BMW. Our salesmen was Michael Snyder, and he was very Professional and made our experience in purchasing our first B is interested in purchasing a BMW. Our salesmen was Michael Snyder, and he was very Professional and made our experience in purchasing our first BMW a Wonderful experience!! We love our 535i, and would definitely purchase another BMW from Classic BMW!! Mr. Michael Snyder was very informative in his knowledge of his product (BMW) and made our purchase a easy decision!! More
I really enjoyed working with Pedro Gutierrez. He made my car buying experience as painless as possible. I will be telling all my family and friends about my positive experience at this dealership. car buying experience as painless as possible. I will be telling all my family and friends about my positive experience at this dealership. More
I had an enjoyable experience working with Benjamin. He was knowledgeable and very pleasant to deal with. I have taken my car in for service and that was also a great experience. Benjamin set up the serv was knowledgeable and very pleasant to deal with. I have taken my car in for service and that was also a great experience. Benjamin set up the service and arranged for a loaner car. All I had to do was show up. I would definitely recommend this dealership to others. Nicolas Garcia More
My husband and I went to Class BMW knowing we wanted a BMW, but not knowing exactly which model. We've have had several 5-series BMW's over the years, but thought we might want to change to something else BMW, but not knowing exactly which model. We've have had several 5-series BMW's over the years, but thought we might want to change to something else. We met Roger Abbott as soon as we arrived on the lot. He was warm and gracious from the beginning. Because we were indecisive, we wanted to drive several different models - everything from a three series convertible to an SUV! He spent the whole afternoon with us and never once seemed impatient, nor did he try to rush us to make a decision. We liked him so much that we were determined to buy a car from him, whatever we finally decided. The Christmas holidays passed and we went back to see Roger. Again we drove several cars and again he was totally patient with us. We bought a car that day (another 5-series) and he handled everything about the deal from start to finish with true professionalism. My husband and I have NEVER had such a stress-free car-buying experience. Thank you Roger!!! More
We had a good idea of what we wanted to purchase after researching but I hadn't looked at Classic BMW in Plano yet. I simply called and spoke with Mike Bilicki and he was very friendly and professional, s researching but I hadn't looked at Classic BMW in Plano yet. I simply called and spoke with Mike Bilicki and he was very friendly and professional, setting up a time for me to stop by and test drive what I was looking for. I arrived and he had already pulled the car around to the front and had it freshly washed. I could tell he took pride in his work. He was knowledgeable and friendly and not pushy. He seemed genuinely interested by taking time to be sure I had my questions answered, not rushing the process. I actually had fun! The finance process was quick and Mike LeTourneau was also very friendly and professional. We did not feel like there was a lot of back and forth and negotiations with the elusive finance department as it was with another car purchase at a different dealership. They took great care of us. We are happy with our purchase and others confirmed their experience was very similar to ours and they will continue to buy from Classic BMW, also. More
Both of my experiences with Classic BMW have been excellent when buying a pre-owned car. Frank Kearns helped me find the perfect car each time and made sure that it was well-serviced and ready in go excellent when buying a pre-owned car. Frank Kearns helped me find the perfect car each time and made sure that it was well-serviced and ready in good time. He also took extra care to explain the features and how they worked. He is always ready to answers questions and take care of concerns. It is comforting to know that you can trust and depend on personal service. I have recommended Classic BMW to others and will continue to do so. More
Classic BMW was fantastic during the process of buying my car. Frank Kearns did a great job making sure the car was prepped and ready for me to pick up. I appreciate the quality of customer service and i l car. Frank Kearns did a great job making sure the car was prepped and ready for me to pick up. I appreciate the quality of customer service and i look forward to buying another car from Frank Kearns and Classic BMW. More
This is my 3rd purchase from Classic BMW. I worked with Pedro Guiterrez and Eric Maas on my last purchase and could not be more pleased with the outstanding service and attention I received. I absolutely Pedro Guiterrez and Eric Maas on my last purchase and could not be more pleased with the outstanding service and attention I received. I absolutely would recommend this dealership to anyone looking for new or used cars. In addition, the service department is exceptional - Choung Nguyen is a Service Manager and he will make sure you are connected with the best Service Advisers available. More





