Sewell BMW MINI of Plano
Plano, TX
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This has been the most positive experience we have had in purchasing a vehicle. The service Kelly Bills provided was remarkable and it was a pleasure doing business with Kelly. In addition to the positive purchasing a vehicle. The service Kelly Bills provided was remarkable and it was a pleasure doing business with Kelly. In addition to the positive experience this has been the shortest amount of time it has ever taken to complete a car buying transaction. The entire transaction took less than one hour. Excellent Service by Kelly Bills. More
Very highly recommend working with Kelly Bills and just bought our second vehicle from him in a month. After buying a 2007 BMW Z4 from him approximately one month ago, we told him we would be back somet bought our second vehicle from him in a month. After buying a 2007 BMW Z4 from him approximately one month ago, we told him we would be back sometime in May to have him order a 2011 BMW 335i. We stopped by this weekend to have him order a new car for us and instead ended up buying a 2010 BMW 535i. Got a great deal on a brand new vehicle and couldn't be happier with the entire experience. Kelly is a perfect example of how a no pressure, no BS and simple, honest approach really does work well with clients. It really has been like buying a car from a buddy you've known and trusted for years. I simply couldn't imagine buying a car from someone else again. Kelly also remains focused on his clients after the sale and follows up to make sure you are enjoying the car. I know if I had any questions or concerns, he's there to get them handled immediately. More
Owning a small business, I have found that quality work and outstanding customer service is has allowed us to remain successful in a competitive market place. I look foward to having my vehicle serviced a and outstanding customer service is has allowed us to remain successful in a competitive market place. I look foward to having my vehicle serviced at Classic BMW, I not only get quality workmanship performed on my pride and joy I'm able to bring back to my business little lessons learned simply from observing all the employees at Classic BMW taking customer service to the next level. Thank you Classic BMW, Mr. Mass, John Kobell, Pat Arnold, Primo just to mention a few. More
Everyone at Classic BMW has beeenn attentive, responsive, and curtious. I have purchased two BMWs there and have been happy with sales and service. Pat, John Kobell, and the salesteam have helped me many t and curtious. I have purchased two BMWs there and have been happy with sales and service. Pat, John Kobell, and the salesteam have helped me many times and I have never been disappointed. I will purchase and service my BMWs at Classic. More
It's rare to look forward to bringing your car in for service, It's even more rare to be treated like an absolute king when you do. That's what it's like when I take my car in to Classic. I find mysel service, It's even more rare to be treated like an absolute king when you do. That's what it's like when I take my car in to Classic. I find myself looking for reasons to bring it in because I'm treated so well there. I get clear explanations of what's needed, get a great loan car if required and get my car back when promised, freshly washed and vacuumed. The work is always done right and all I have to do is find another reason to go back! More
We have been customers at Classic BMW for about 4 years now, and they are the absolute best in meeting customer needs. Although we did not buy our BMW there, we have always received prompt service and hig now, and they are the absolute best in meeting customer needs. Although we did not buy our BMW there, we have always received prompt service and high quality work. The employees are friendly and always available. It is easy to schedule appointments and their loaner car fleet is fantastic - it really makes a difference! We will be long-time customers! More
Classic BMW brings new meaning to the term Full Service. When my car needs to go in for service, it brings me great peace of mind knowing that every aspect of the car is reviewed. The level of communication When my car needs to go in for service, it brings me great peace of mind knowing that every aspect of the car is reviewed. The level of communication could not be better, as I am apprised of current needs as well as things to watch for in the future. I know with 100% certainty that the professionals at Classic BMW are committed to excellence, and I rely on their knowledge and expertise. I would not entrust my car's care anywhere else! More
I've been using Classic for the about 10 years for all my family vehicles and have found them to be very honest and professional about their business. Every time I go to the dealership I'm treated like a sta family vehicles and have found them to be very honest and professional about their business. Every time I go to the dealership I'm treated like a star and made to feel that my business is important to them. In addition, the work is done on time and very rarely will i ever have to bring the car bake because the work wasn't done correctly. All in all if you are interested in a BMW i would highly recommend using Classic for both a sales and service perspective. More
Classic BMW sets the bar for customer service and quality of product. Under the leadership of John Kobell the service department at CLassic really cares about their customers and delivers the service to bac of product. Under the leadership of John Kobell the service department at CLassic really cares about their customers and delivers the service to back it up. I have worked with John Berry and Pat Arnold for years on various cars that I have owned and currently am very happy witht the service I receive on my 7 series. These guys at Classic are "First Class" and are the reason that I will keep buying BMW's. Troy Danko Dallas Texas More
I really hated the way they treated me on what should have been warranty work - but they found something else to blame the problem on instead. From now on, I'm going to find a good independent to work on have been warranty work - but they found something else to blame the problem on instead. From now on, I'm going to find a good independent to work on my car. Why pay so much money and still not be satisfied? More





