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Sewell BMW MINI of Plano

Plano, TX

3.9
953 Reviews

6800 Dallas Pkwy

Plano, TX

75024

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Showing 953 reviews

August 31, 2021

Purchased a new BMW X3M Competition. Kacey Smith helped me with the purchase, she was very knowledgeable on the product and made the purchase process very easy. Highly recommend her for your next BMW purc More

by BErdman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Smith
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your fast and easy experience with Kacey! Enjoy your new BMW X3M! Don't hesitate to reach out when we can help you again down the road!

August 31, 2021

Kacey Smith made an impact on the overall buying process at Classic BMW. She has been responsive post purchase process as well. Thank you for helping me out. More

by Subbu Padhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Smith
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your outstanding car-buying experience with Kacey! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Classic BMW.

August 31, 2021

I’m so happy with my new 2021 X3 M40i. And I couldn’t have it without Kacey’s help. As a first time buyer, I feel comfortable to make my decision to purchase my first BMW. I do recommend the Classic BMW. More

by Truong Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Smith
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Troung, thank you for taking the time to write a positive review! We are glad to hear Kacey was able to help you find a great 2021 X3 M40i and was able to make your overall experience at our dealership the best. If you ever need help with your new 2021 X3 M40i, feel free to give us a call at Classic BMW!

August 31, 2021

Douglas Robbins was great to deal with and made it an enjoyable process. I was able to get in and out with no headaches or delays. More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your great and enjoyable car-buying experience with Douglas! We hope to see you again at Classic BMW.

August 31, 2021

Doug Robbins was great! It was the smoothest experience I’ve ever had purchasing a car… I highly recommend Doug and Classic BMW. Great people. More

by Brian K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Brian, thank you so much for your feedback! Doug and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Douglas Robbins was amazing. I am a First time car buyer. He was very patient through the process. And made sure everything went smoothly. Thank you so much! More

by Taelor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your amazing and smooth car-buying experience with Douglas! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road.

August 31, 2021

I had a really great experience and Doug Robbins did a wonderful job explaining about both vehicles I purchased. He was very knowledgeable and his experience really helped me to make the best decisions a More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins, sales rep
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Patrick, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Doug and our team have provided just that to you. We hope you continue to love your new ride! Please feel free to contact us, at Classic BMW, for any of your auto needs!

August 31, 2021

An excellent dealer if you are in the market for a new BMW. Doug Robbins was outstanding in his communication, customer service and commitment to excel. I live a little far from this dealership but still More

by Venkat Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to write a positive review! We are glad to hear Douglas was able to help you find your new BMW and was able to make your overall experience at our dealership excellent and outstanding. If you ever need help with your new BMW, feel free to give us a call at Classic BMW.

August 31, 2021

Took my car in earlier this month for what I thought was a starter. Connor walked me through the repair process, and kept me updated along the way. Luckily I only had to replace the battery! Thank you so mu More

by John manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Leath
Sep 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you so much for your sweet words, John! We take pleasure in hearing that Connor is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Classic BMW.

August 30, 2021

I have been a customer in the Service Department of Classic BMW of Plano for the past 5 years. When I first started bringing all three of my BMWs to Classic, the service reps were always very professio More

by Elmer C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
Aug 31, 2021 -

Sewell BMW MINI of Plano responded

Hi Elmer- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Cody, and with your repairs. We look forward to assisting you again for years to come at Classic BMW.

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