Sewell BMW MINI of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 953 reviews
Purchased a new BMW X3M Competition. Kacey Smith helped me with the purchase, she was very knowledgeable on the product and made the purchase process very easy. Highly recommend her for your next BMW purc me with the purchase, she was very knowledgeable on the product and made the purchase process very easy. Highly recommend her for your next BMW purchase. More
Kacey Smith made an impact on the overall buying process at Classic BMW. She has been responsive post purchase process as well. Thank you for helping me out. at Classic BMW. She has been responsive post purchase process as well. Thank you for helping me out. More
I’m so happy with my new 2021 X3 M40i. And I couldn’t have it without Kacey’s help. As a first time buyer, I feel comfortable to make my decision to purchase my first BMW. I do recommend the Classic BMW. have it without Kacey’s help. As a first time buyer, I feel comfortable to make my decision to purchase my first BMW. I do recommend the Classic BMW. Ask for Kacey Smith since she is the best. More
Douglas Robbins was amazing. I am a First time car buyer. He was very patient through the process. And made sure everything went smoothly. Thank you so much! He was very patient through the process. And made sure everything went smoothly. Thank you so much! More
I had a really great experience and Doug Robbins did a wonderful job explaining about both vehicles I purchased. He was very knowledgeable and his experience really helped me to make the best decisions a wonderful job explaining about both vehicles I purchased. He was very knowledgeable and his experience really helped me to make the best decisions along with his whole support team their attention to detail was second to none. More
An excellent dealer if you are in the market for a new BMW. Doug Robbins was outstanding in his communication, customer service and commitment to excel. I live a little far from this dealership but still BMW. Doug Robbins was outstanding in his communication, customer service and commitment to excel. I live a little far from this dealership but still drove all the way just because of their service. If you are in the DFW area, just give a call to Doug and you will experience what I am talking about. I highly recommend Classic BMW and Doug. More
Took my car in earlier this month for what I thought was a starter. Connor walked me through the repair process, and kept me updated along the way. Luckily I only had to replace the battery! Thank you so mu a starter. Connor walked me through the repair process, and kept me updated along the way. Luckily I only had to replace the battery! Thank you so much classic BMW! More
I have been a customer in the Service Department of Classic BMW of Plano for the past 5 years. When I first started bringing all three of my BMWs to Classic, the service reps were always very professio Classic BMW of Plano for the past 5 years. When I first started bringing all three of my BMWs to Classic, the service reps were always very professional and welcoming whenever I visited. Cody Garcia was assigned to be my service rep and he made the unpleasant task of having to get my cars repaired as stress-free and painless as possible. He kept me informed about the status and made sure my vehicles received a high quality outcome from every repair visit. Cody Garcia is the epitome of a great customer service professional. He truly cares about his customers and makes sure you always leave satisfied with the high quality of service you receive. Thank you Cody Garcia...you make Classic BMW service a great customer experience every time! More




