Sewell BMW MINI of Plano
Plano, TX
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The purchase of our BMW was much faster than previous cars we have bought, I think we would probably buy our next auto through the internet dept. Everyone was friendly and welcoming. Douglas has an assis cars we have bought, I think we would probably buy our next auto through the internet dept. Everyone was friendly and welcoming. Douglas has an assistant interning with him, he is a nice buffer between Douglas and the customer. I don't think this is what is intended, but it would be a great sales technique for the customer to feel like they have a advocate to help them with the purchasing of their auto. We are very happy with the purchase price. We really did not think we would be able to afford a BMW but we can, I am telling everyone how affordable they really are. More
The best service you can get!!!! The friendly staff will answer all your questions. From the time you walk in till the time you leave the staff at Classic BMW will make you feel right at home. Classic BMW w answer all your questions. From the time you walk in till the time you leave the staff at Classic BMW will make you feel right at home. Classic BMW was by far the best experence I ever had at a dealership. I will buy my next BMW here. More
My cousin recommended going to Classic BMW. He bought two 3 series. ho got both cars from Kelly Bills, so i figured i would go there and check them out. Introduced myself to Kelly and he asked what i was l 3 series. ho got both cars from Kelly Bills, so i figured i would go there and check them out. Introduced myself to Kelly and he asked what i was looking for. He gave me his key for a 5 series to test drive by myself. No one has ever done this before. when i can back i was still undecided as i did not like the trim and wanted a sport package. Kelly gave me another set of keys for a 3 series with sport package and drove it around. this was the best experience i have recd from a car dealer. NO PRESSURE or tactics. pick your car and test drive it. Financing was quick and painless I would recommend seeing Kelly Bliss at Classic BMW if you are looking for a BMW. More
This was my first time to a BMW dealership and it was by far my best buying experience in any automobile dealership. Douglas Robbins was my salesman over the internet and at the dealership. He was most kn far my best buying experience in any automobile dealership. Douglas Robbins was my salesman over the internet and at the dealership. He was most knowledgeable during my test drive and responsive to my many inquires by email when I was shopping around BMW dealerships in DFW before visiting Classic. Doug even responded to one of my questions Sunday night on Mother's day. What dedication and customer service he has. In addition Doug made the administrative paperwork and processes short and simple to save me time at the dealership to finalize the deal. I look forward to my next purchase soon. Thanks again Doug for a wonderful buying experience. More
Doug was very friendly and provided great customer service. I searched for a car online and scheduled an appointment to test drive and buy the car. Doug ensured that all the paperwork was ready to g service. I searched for a car online and scheduled an appointment to test drive and buy the car. Doug ensured that all the paperwork was ready to go. He also offererd me a great deal on the car. I would definitely recommend this dealership to friends and family. More
Kelly was efficient and friendly. He was not pushy, and answered all questions. The closing process was easy and painless with the finance staff also being very efficient. I would definitly recommend the d answered all questions. The closing process was easy and painless with the finance staff also being very efficient. I would definitly recommend the dealership and Kelly to anyone interested in a BMW. More
My second car from Classic with Kelly Bills selling it to me. He is great (like a regular guy not pushy). Thanks Kelly.The car is just like new. I do plan to return to this dealership. My first BMW from Cla me. He is great (like a regular guy not pushy). Thanks Kelly.The car is just like new. I do plan to return to this dealership. My first BMW from Classic b BMW in Plano Texas a 335i which I have loved for 2 years. This one is a Z4 3.0si Please tell my wife it is not wrong to have 2 BMWs More
This has been the most positive experience we have had in purchasing a vehicle. The service Kelly Bills provided was remarkable and it was a pleasure doing business with Kelly. In addition to the positive purchasing a vehicle. The service Kelly Bills provided was remarkable and it was a pleasure doing business with Kelly. In addition to the positive experience this has been the shortest amount of time it has ever taken to complete a car buying transaction. The entire transaction took less than one hour. Excellent Service by Kelly Bills. More
Very highly recommend working with Kelly Bills and just bought our second vehicle from him in a month. After buying a 2007 BMW Z4 from him approximately one month ago, we told him we would be back somet bought our second vehicle from him in a month. After buying a 2007 BMW Z4 from him approximately one month ago, we told him we would be back sometime in May to have him order a 2011 BMW 335i. We stopped by this weekend to have him order a new car for us and instead ended up buying a 2010 BMW 535i. Got a great deal on a brand new vehicle and couldn't be happier with the entire experience. Kelly is a perfect example of how a no pressure, no BS and simple, honest approach really does work well with clients. It really has been like buying a car from a buddy you've known and trusted for years. I simply couldn't imagine buying a car from someone else again. Kelly also remains focused on his clients after the sale and follows up to make sure you are enjoying the car. I know if I had any questions or concerns, he's there to get them handled immediately. More
Owning a small business, I have found that quality work and outstanding customer service is has allowed us to remain successful in a competitive market place. I look foward to having my vehicle serviced a and outstanding customer service is has allowed us to remain successful in a competitive market place. I look foward to having my vehicle serviced at Classic BMW, I not only get quality workmanship performed on my pride and joy I'm able to bring back to my business little lessons learned simply from observing all the employees at Classic BMW taking customer service to the next level. Thank you Classic BMW, Mr. Mass, John Kobell, Pat Arnold, Primo just to mention a few. More




