Sewell Cadillac

Leonard was an exceptional example of how customer service should be performed. Very accommodating!!! I believe that this particular gentleman certainly deserves a raise.... I'll be back !!! My littl service should be performed. Very accommodating!!! I believe that this particular gentleman certainly deserves a raise.... I'll be back !!! My little girl will need a used car in the near future...... : ))) More

I write this review to commend the aboveds individuals for their outstanding job performance that led to my purchase of six pre-owned vehicles from KB Cadillac over the past few years. Wayne is the most c for their outstanding job performance that led to my purchase of six pre-owned vehicles from KB Cadillac over the past few years. Wayne is the most congenial and knowledgable salesperson I have ever dealt with. Always helpful, he has come to my reidence twice to program the garage door opener which requires climbing a ladder which I am unable to do. Sherri is super and has provided all the information to enable me to make the best options and finance decisions. Kristin in service consistently ensures my vehicle is in tiptop condition. I also wish to commend Floyd Collins in emergency service as he has come to my aid on a few occasions. In summary, it is always a great pleasure to visit KB Cadillac. The entire staff is is always courteous, friendly and those little chocolate thingy's are delicious. Dave Hennum More

Ric Griffin provides excellent customer service. My family's been dealing with Ric for over 20 years ( formerly @ Cavender Cadillac). Ric is the most personable man we know. Ric truly cares about his family's been dealing with Ric for over 20 years ( formerly @ Cavender Cadillac). Ric is the most personable man we know. Ric truly cares about his customers & treats you like your his only customer. His attention to detail is impeccable & it's truly a pleasure working with him. Ric will go out of his way to put you at ease & is always extremely accomodating, confident & optimistic- this is why I made the change from Cavender Cadillac to Ken Batchelor. Ric Griffin is truly a gem & Ken Batchlor is very lucky to have him on their team.-Cynthia Carr More

I live in Atlanta Georgia, and searching the internet for a previously owned Certified Cadillac EXT, I spoke with Leonard Young at Ken Batchelor Cadillac. I reviewed the car, the offer, and agreed to purchas a previously owned Certified Cadillac EXT, I spoke with Leonard Young at Ken Batchelor Cadillac. I reviewed the car, the offer, and agreed to purchase, and flew to San Antonio. Leonard picked me up at the Airport, and offered me the most gracious Texas hospitality. I can not imagine a better internet shopping experience. I highly recommend Leonard and Ken Batchelor Cadillac More

I have given the rating above because as follows: I am 71 years old and in my adult-hood, I have encountered a number of auto sales teams around the country. The two persons that I have named here categorica years old and in my adult-hood, I have encountered a number of auto sales teams around the country. The two persons that I have named here categorically stand out because of their overall dedication to sound principles of customer satisfaction. They made each of my visits to Ken Batchelor an enjoyable and successful experience. Their attention to detail, every time, set a standard that, I am convinced, would be difficult if not impossible to match by others in their field. They reflect great credit on their employer for hiring and retaining such ultimate professionals in their high tempo and competitive field. Without a doubt, these young professional are worthy praise at the highest levels. You should promote them to key positions, in Ken Batchelor, in which they will contact every customer that enters your campus and they should teach others the fine art of customer satisfaction. Directly because of the, I would give even a higher rating if at all possible. Thank You, GB More

I have already purchased three pre-owned vehicles from Ernie and have always been well taken care of and treated with honesty and integrity. Would highly recommend Ken Batchelor to anyone in the market fo Ernie and have always been well taken care of and treated with honesty and integrity. Would highly recommend Ken Batchelor to anyone in the market for a new or used vehicle. More

I have always been impressed with the friendliness and quality of work performed at this dealership. Robert Fleming and Michael Del Greco always go above and beyond my expectations. There are so many peo quality of work performed at this dealership. Robert Fleming and Michael Del Greco always go above and beyond my expectations. There are so many people at this dealership who always make me feel that they are really glad that I chose Ken Batchelor - that really goes a long way with me. I recommend them to all of my friends. More

I have purchased many vehicles from this dealership and this sales person and they really do go above and beyond to help you with your decision and purchase. I have sent many friends also to this salespers this sales person and they really do go above and beyond to help you with your decision and purchase. I have sent many friends also to this salesperson and dealership that experienced the same excellent help. More

Lulu met us in the parking lot with a smile and handshake. Within minutes she had collected sufficient information to help us find the perfect used vehicle. Lulu brought us to her office, offered handshake. Within minutes she had collected sufficient information to help us find the perfect used vehicle. Lulu brought us to her office, offered soda, water, lemonaid and made sure we were comfortable out of the near 100 deg outdoor heat. She apparently had already begun putting together some recommendations in her head because a few key strokes on her computer brought up 3 vehicles that closely matched our desires. Guided by her recommendations we selected a gorgeous 2008 DTS Cadillac, test drove it and bought it. The mileage and price were both low and the vehicle condition and features were excellent. My wife and I always start every trip out of the house with prayer for a successful venture and we believe God guided us to Ken Bachelor to meet a wonderful lady who had the perfect vehicle for us. The whole experience was absolutely perfect. Thank you, Lulu. More

My Husband and I have been looking for a change in vehicle for about 2 months. We found what we thought might be the "one" but during the test drive, we actually found it sitting in the lot. By this vehicle for about 2 months. We found what we thought might be the "one" but during the test drive, we actually found it sitting in the lot. By this time, it was way later that closing time, but Mari said "I am here for you" and stayed till all paperwork was finished, put my "new" car in the sold lot and assured me that it would be there for me. So Cecil called at noon the next day and said "When do you want your car?" I went at 3 pm, Mari took me around showing all the shops and waiting rooms, then introduced me to one of the service managers. You could not have asked for a better dealership. Paperwork was so quick. Signed, sealed, and ready to go in about 30 minutes. Mari then showed me all that my car could do. Since then barely one week later, she has called twice to be sure I am happy. Even ordered me the care book that goes with the car. Thanks to Mari and the team at Ken Batchelor Cadillac, my "new" car shopping experience was awesome! Dee Ditmore More