Sewell Lexus of Dallas

I have been very disappointed with the ethics of this dealership. I was introduced to the book Customer for Life by Carl Sewell by one of their sales agents, which I ordered and read. In the book, Mrs. S dealership. I was introduced to the book Customer for Life by Carl Sewell by one of their sales agents, which I ordered and read. In the book, Mrs. Sewell stated that they would never sell a vehicle over MSRP. However, after having a GX550 on order for over a year with no delivery, I’ve learned otherwise. I’ve been told repeatedly that I am still on the list and that my vehicle has not yet arrived—but at the same time, they have "used " ones with only about 1,000 miles available for purchase at $10,000–$15,000 over MSRP. This practice feels like nothing more than a money-making racket by the Sewells. I have purchased one vehicle from Sewell in the past, and that was a good experience, but it’s sad to see that greed now seems more important than integrity. AWC More

The buying experience at Sewell Lexus Of Dallas Pre-Owned, located at 3500 Manor Way, Dallas, Texas 75235 was exemplary! We purchased a Lexus GX 460. Ryan Shuey was the Sales Associate for the pur Pre-Owned, located at 3500 Manor Way, Dallas, Texas 75235 was exemplary! We purchased a Lexus GX 460. Ryan Shuey was the Sales Associate for the purchase. Ryan’s knowledge, patience, and attentiveness was absolutely outstanding!!! We will surely take into consideration in purchasing our next vehicle from Sewell Lexus of Dallas as a result of the professionalism given by Ryan Shuey!! A big Thanks to the entire staff of Sewell Lexus of Dallas Texas. More

The Best Car Buying Experience – Ask for David! From start to finish, our experience at Sewell Lexus was nothing short of exceptional—all thanks to David. We were purchasing an X4 for our daught From start to finish, our experience at Sewell Lexus was nothing short of exceptional—all thanks to David. We were purchasing an X4 for our daughter, and David went above and beyond every step of the way. His communication was clear, consistent, and reassuring throughout the entire process. My husband and I have purchased many vehicles in the past, but this was truly the best car buying experience we've ever had. What really stood out was the way David made us feel—not like customers, but like family. His office is filled with well-earned awards, and after working with him, it’s easy to see why. Every trophy and crystal represents the excellence he brings to his work. David didn’t treat us like a transaction—he created an experience that we’ll never forget. Even Jeff in finance was outstanding. He didn’t try to shop us around—he found the perfect financing option on the first try. The entire process took only 40 minutes from start to finish, and we left feeling completely taken care of. If you're looking to be truly blown away by your next car purchase, David is your guy. Thank you, David, from the bottom of our hearts. You’ve gained not just customers, but lifelong friends. 🙏🏽 More

Today was our first experience at a Sewell dealership. We could not have been happier! We worked with David Keilson and we had a fantastic experience! Everything from the beginning to end was handled ex We could not have been happier! We worked with David Keilson and we had a fantastic experience! Everything from the beginning to end was handled exceptionally well. My husband said that we will be making all future purchases from Sewell. More

Dawn Betrus is the best. Highly recommend you ask for her. There is a reason she’s the top salesperson Highly recommend you ask for her. There is a reason she’s the top salesperson More

I recently bought a new Hybrid from Sewell Lexus Dallas and it was by far the best auto purchase experience I have ever made (out of many). Sales consultants Alex Amaya and Chris Galvez were very professi and it was by far the best auto purchase experience I have ever made (out of many). Sales consultants Alex Amaya and Chris Galvez were very professional, competent and friendly. The purchase was seamless, prompt and I intend to purchase future vehicles there. More

Thank you Craig Parker, great experience! Always taken care of at Sewell Lexus of Dallas. Always taken care of at Sewell Lexus of Dallas. More

Bought my first Lexus from Chaudhry Bilal this week. It was the most pleasant experience I have ever had when purchasing a car. Bilal was very patient and answered all of the questions we had regardin It was the most pleasant experience I have ever had when purchasing a car. Bilal was very patient and answered all of the questions we had regarding the vehicles we were interested in. We test drove numerous cars and finally settled the RX 350H. I was told by many once you drive a Sewell Lexus you will never go back to another car/dealership. Sewell is top notch in every way. i highly recommend Chaudhry Bilal if you are considering a Lexus. More

I just bought a Lexus ES 350 Sedan from Eddie Chan, Sales Associate at Sewell Lexus of Dallas. I’m 65 Years old and i have bought 8 cars in my life time. I have never had the nicest and easiest experience as Associate at Sewell Lexus of Dallas. I’m 65 Years old and i have bought 8 cars in my life time. I have never had the nicest and easiest experience as did with Mr. Chan. His pleasant easy going personality was calming. I was able to contact him through a call or text, and he immediately responded everytime, day or evening. He took care of every request I wanted for a car. No situation in making it happen was difficult. He found exactly what I was wanting. The commercial you see on TV for Sewell…….It really is true! Sewell Lexus of Dallas treat their customers with respect, courteous, and thoughtfulness. I would not hesitate to go back to Sewell for another car. I feel very comfortable giving my family and friend a referral to Eddie Chan for a Lexus vehicle. More

Gave us a quote of $30,000 to fix our 2002 Lexus, which is worth about $6,000. Unacceptable. is worth about $6,000. Unacceptable. More