At first it started with no communication after sending an email about a car I was interested in, 2012 Audi A8. Of course after making several attempts to contact the salesperson, it didn’t happen. Finally, I got a salesman (Garrett) who did everything and more. This rating isn’t against him. He was wonderful and went above and beyond. After buying the car, the whole thing goes down hill. I realized that I wasn’t offered any type of extended warranty and the car already had to go into the shop twice. One owner vehicle with 52k miles. I’ve owned Lexus/Toyota vehicles and have never had to go that many times for an issue. Found out the camera system for the lane assist went out along with the front sensors for the cruise control. Of course, Sewell only fixes half the issue and then decides to tell me that I can get extended warranty. I would think that should have been brought up in the finance area. Needless to say, I have a car that I feel is a lemon. 2k miles added and can’t even use the cruise control. Plus I have to pay $1,400 for a camera. Well, there goes the trust from me for Sewell. Would have been nice to have extended warranty offered in the beginning. After speaking to the manager, I kind of felt like it was an “oh well. Thanks for your money” instead of taking care of customers like they say on the ads. I won’t be doing business with Sewell again. I gave them a chance and that shot got blown. Guess there really isn’t a trusted dealership. Lesson learned. Don’t always listen to the ads. Now, have to come up with $5200 to get extended warranty on my own, wait 60 days and then can use when that amount could have been financed and then no worries. Thanks for everything and the headaches and stress as well Sewell.