
Shaheen Cadillac
Lansing, MI

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My experience with Larry Broughton. I have purchased many Cadillacs from this dealership, as the previous Capitol Cadillac and now Suburban Cadillac. Larry has assisted me with my last I have purchased many Cadillacs from this dealership, as the previous Capitol Cadillac and now Suburban Cadillac. Larry has assisted me with my last two purchase/lease transactions. He is always friendly, polite and most importantly honest. As vehicles are now high tech, it is not an easy assignment selling to low tech customers such as myself. Larry has shown extreme patience (and surely tolerance) answering my questions and offering future help as I explore the features available in my new vehicle. More
Well knowledgeable salesman Rich Parker My experience and satisfaction with buying a Automobile from salesman Rich Parker and the Team at Suburban Lansing was a Pleasure, the entire Team was My experience and satisfaction with buying a Automobile from salesman Rich Parker and the Team at Suburban Lansing was a Pleasure, the entire Team was helpful and concerning on making the transaction delightful, no harassing, ,no rush job and no overpriced vehicle or contract,a pleasure when spending that large sum of money. More
Reactive problem solver I recently bought my 5th Cadillac from Ed Meister.Additionally I purchased an after market Interior/Exterior Protection Plan and was disappointed in t I recently bought my 5th Cadillac from Ed Meister.Additionally I purchased an after market Interior/Exterior Protection Plan and was disappointed in the quality of its application. Before I could call and express my dissatisfaction Ed called me to inquire about my experience with my new XT5. His proactive inquiry and problem solving turned a negative experience into a reassuring vote of confidence in Ed and the dealership. More
First time time buying a Cadillac from Larry Boughton. Larry was very articulate in explaing the details of our Cadillac. He should be in charge of the new cars department. . Not pushy and made our buyin Larry was very articulate in explaing the details of our Cadillac. He should be in charge of the new cars department. . Not pushy and made our buying experience very pleasurable. I love our new XTS and he was right. It is the car for us. More
Great experience at Suburban. Known Ed for over 20 years. He is not only my salesman but I consider him a friend also. Have purchased 8 Cadillacs from Ed. Also purchased 2 Olds Known Ed for over 20 years. He is not only my salesman but I consider him a friend also. Have purchased 8 Cadillacs from Ed. Also purchased 2 Olds from him at University. Received call from Ed one day. He said it is time to move up. I have been with Cadillac since that call. I wouldn't work with any other salesman. Thanks for your service. More
Awesome!! Jim Lawler Is the best sales consultant hands down I've ever dealt with in my 50 years of driving. Beautiful dealership. Worth the drive from Kalamazo Jim Lawler Is the best sales consultant hands down I've ever dealt with in my 50 years of driving. Beautiful dealership. Worth the drive from Kalamazoo. More
Great Customer Service Duane made sure that our experience was top notch. Thank you for going above and beyond to make sure we were taken care of and satisfied. Duane made sure that our experience was top notch. Thank you for going above and beyond to make sure we were taken care of and satisfied. More
Purchase certified 2016 SRX I saw a certified 2016 SRX on the internet at Suburban. I made an appointment and went in and saw James Lawler. He was easy to work with and went th I saw a certified 2016 SRX on the internet at Suburban. I made an appointment and went in and saw James Lawler. He was easy to work with and went the extra mile when he came in on his day off to complete the sale. More
great Blake was great at getting me going in the right direction, and Dan Shoe was awesome and getting everything done for me, great service, and thanks to Blake was great at getting me going in the right direction, and Dan Shoe was awesome and getting everything done for me, great service, and thanks to the driver that went so far to get things signed. was very happy and pleased with everyone who helped to get this done for me. Thank you! More
Over all service Getting my car here at suburban Cadillac was made very easy with Alex in the lead. He was a pleasure to work with ! I would buy from him again!㈇ Getting my car here at suburban Cadillac was made very easy with Alex in the lead. He was a pleasure to work with ! I would buy from him again!👍🏻 More