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Shaheen Cadillac

Lansing, MI

4.7
258 Reviews

650 AMERICAN RD

Lansing, MI

48911

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Showing 258 reviews

November 09, 2014

Positive experience Mayko greeted me even before I got to the door. He took the time to get to know my needs, and even though this was just a homework trip for me, he was More

by ssabraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 04, 2014

Just who my daughter and I needed!!! My daughter Jazmine and I went in specifically for an MKS that we saw online. The salesman that approached us was friendly, animated but most importa More

by Sukniss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2014 -

Shaheen Cadillac responded

Thank you for the feedback! We strive to provide our customers with a great customer experience, and we're overjoyed to hear we were able to do just that for you and your daughter. Enjoy your new MKS! We look forward to working with you both again!

November 03, 2014

"Used Car Buyer" Gary Kelly was my salesperson and he was outstanding. He worked very well with my son and I. He was friendly from the first conversation when I call More

by Cynthia Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Gary Kelly
November 01, 2014

New Car Buyer Outside of buying a new home...purchasing a new car is the next most expensive financial transaction any person generally will make. We all work har More

by everyb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sarna and several others I am unable to identify., Robert Belanger
November 01, 2014

Professional Friendly, professional, forthright, low-pressure (no smoke and mirrors), honest, fast, high integrity. All our inquiries were addressed immediately a More

by borchb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Hasenwinkle
October 30, 2014

Wonderful all around Gary Kelly is the salesman I had. He is a great gentleman. I'm notoriously picky and he and the rest of the dealership get an A++++ from me. I hope More

by main1ct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
Oct 30, 2014 -

Shaheen Cadillac responded

Thank you for the feedback! Customer service & satisfaction is our number one priority. We're ecstatic to hear about you've positive experience with us! We look forward to working with you again, and we'll be sure to have a fun vehicle in for you when you're ready!

October 24, 2014

AMAZING EXPERIENCE Cathie Cate & Jim Lawler took excellent care of us. They knew we were almost 2 hours away & kept us in the loop with everything. Made it very easy for More

by Summer Kroeger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathie Cate
Oct 24, 2014 -

Shaheen Cadillac responded

Summer, thank you for the great feedback! Customer service & satisfaction is always a top priority, and we're glad that you've had a positive experience with us! We look forward to working with you again! - Suburban Cadillac of Lansing

October 16, 2014

Great deal Had a good experience with Scott. Straight forward and he did not have that shady car salesmen vibe. I would go back to them again. More

by qdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 16, 2014

Good people These folks are Great! Truly professional dealership. Would not hesitate to do business with them again. Fixed my tailgate door as promised. Very More

by jack.blauwkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sarna, Matt Krause
October 16, 2014

great deal Sale rep was very helpful and friendly. It was my first time buying a car. Sales rep got me a good deal on my 2013 elantra gt. Was worth the drive. I More

by Anthony.Wala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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