Shaheen Cadillac

Customer Satisfaction My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personne My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personnel that I dealt with really came together as a team to expedite the leasing of my new 2018 XT5. Not only did they locate the vehicle I wanted, they did it in record time! Randy spent several hours showing me the vehicle and all of the colors it came in and Alex, Larry, Randy, Corey (and several other individuals) were true professionals as they went through my financing documents. Further, Larry spent over an hour with me after the transaction to show me all of the options on the vehicle and how to use them. You can't ask more from a dealership than that!! I would definitely recommend Suburban Cadillac of Lansing! More

New 2017 Cadillac Gary Kelly and Nathan went well beyond there jobs to make sure that everything possible was to our satisfaction . Great people to know. Thank you Gary Kelly and Nathan went well beyond there jobs to make sure that everything possible was to our satisfaction . Great people to know. Thank you More

Car buying excellence Ed Miester is a true professional, and the team at suburban Cadillac made my experience easy and enjoyable. I was also assisted by Karl on the manag Ed Miester is a true professional, and the team at suburban Cadillac made my experience easy and enjoyable. I was also assisted by Karl on the management team who was an amazing source of help and knowledge. I would highly recommend them both More

Best Service Ever I went into the dealership knowing exactly what I wanted and Rich Naszradi made sure I did not leave until I was satisfied. He worked with me the enti I went into the dealership knowing exactly what I wanted and Rich Naszradi made sure I did not leave until I was satisfied. He worked with me the entire day to make sure that I was happy. He was so helpful and polite. I've been to other dealerships and this has by far been the best experience that I've ever had. I would recommend everyone to go there and visit him when its time to buy a new car. More

Another positive purchase Larry Broughton is the classiest auto sales person I have had to pleasure to meet. He not only sold my wife and I cars 7 years ago, but when I saw hi Larry Broughton is the classiest auto sales person I have had to pleasure to meet. He not only sold my wife and I cars 7 years ago, but when I saw him last week for the first time since then, he remembered the makes of the cars, where I worked, etc. Amazing. A quick explanation of what I was interested sent him right to the computer and found one. About 7 hours later it was in Lansing and two days later, it is in my driveway. Thorough explanation of all of the new innovations in the car ensued and 7 years from now, I'll look him up again. More

My amazing experience !!! I was told to go to Suburban Cadillac by a couple that has gone there more then once!! They told me their salesman was Ed Meister!! He is the nicest g I was told to go to Suburban Cadillac by a couple that has gone there more then once!! They told me their salesman was Ed Meister!! He is the nicest guy ever!! I felt as if I ever know him forever!! He was so helpful in everything!! He is a ALL AROUND GREAT PERSON!!! More

Great heip, good information. A great informational time with Ed Meister. He made the leasing information fast and understandable. A very good experience for us. Friendl A great informational time with Ed Meister. He made the leasing information fast and understandable. A very good experience for us. Friendly and positive . Our new XT 5 has a smooth ride and good gas mileage. We took it to Fort Wayne, Ind for a trial run and felt more than happy with it.. Thanks Ed. More

Always great to work with! Randy Hartfill has sold me my last two cars and has been great to work with. I love my new XT5. Everyone at the dealership has always been very help Randy Hartfill has sold me my last two cars and has been great to work with. I love my new XT5. Everyone at the dealership has always been very helpful, thoughtful, and caring...very easy to work with. More

Love my new XT5. I have worked with Larry Broughton on the last 3 cars I have leased from Suburban. He has always made it a positive experience and has been extremely I have worked with Larry Broughton on the last 3 cars I have leased from Suburban. He has always made it a positive experience and has been extremely helpful in teaching me all the new features of my cars. The service department has always been responsive and courteous. Sam always makes signing the paperwork quick bd easy, while taking care to explain the papers I'm signing. More