Shaker's Family Ford

Prompt, courteous service!. Our salesperson, Sal Catalano had the vehicle we wanted to test drive waiting when we arrived. No delay. He was very thorough on our first visit collecting our needs and wants and had the vehicle we wanted to test drive waiting when we arrived. No delay. He was very thorough on our first visit collecting our needs and wants and trying to keep us within our budget. The financing department was also very helpful in finding us the best interest rate vs. rebates so we could stay in our budget as well. This is the first new work truck I've had and am thankful to Sal and all his efforts to make it happen in a timely and professional manner. As a side note to Sal, thanks for helping us name the new addition to our family with her beautiful curves, and sleek lines, we've decided to name her 'Barbara'. Thanks again Sal! Cliff and Lisa James, I.T.S. Electrical Contractor (203) 228-7736 More

I purchased a 2011 Honda CR-V from Shaker on November 29th with the assistance of Sal Catalano. Very helpful throughout the entire transaction.. Everything completed in just one afternoon, and I was 29th with the assistance of Sal Catalano. Very helpful throughout the entire transaction.. Everything completed in just one afternoon, and I was on my way. Very pleased. Thanks. More

This was our second new Ford purchase in the last 3 months from Family Ford - Most friendly sales staff and general staff we have ever dealt with, amazingly beautiful facility which was so neat and cle months from Family Ford - Most friendly sales staff and general staff we have ever dealt with, amazingly beautiful facility which was so neat and clean and a huge selection of vehicles to choose from. They took care of everything from beginning to end - including turning in our lease vehicle. More

We worked with Sal on buying our MKT, he answered every question we had, and gave us an explanation of every option this car had. This dealership is also very clean and up to date which made the experience question we had, and gave us an explanation of every option this car had. This dealership is also very clean and up to date which made the experience even better More

Jeff was an excellent salesman & we LOVE our new expedition! Every one at Shaker Ford was great!We experienced great customer service and e everyone was very friendly. expedition! Every one at Shaker Ford was great!We experienced great customer service and e everyone was very friendly. More

James Cianciolo was a great salesman, no pressure and that is why this is the second F-150 we have leased from Shakers. Cindy in finance was completely professional and nothing was forced on us. Great jo that is why this is the second F-150 we have leased from Shakers. Cindy in finance was completely professional and nothing was forced on us. Great job goes to the entire team. It's a great pleasure to do business with a dealer who is as loyal as the team at Shakers,, More

I just purchased a certified pre-owned Ford Edge and the service that I recieved was excellent. This is the first time I bought a Ford and I love it!! The people here are great and this is the best experi service that I recieved was excellent. This is the first time I bought a Ford and I love it!! The people here are great and this is the best experience I have had buying a car!! More

Great car buying experience! The facility is brand new and beautiful. Every member of the staff we met was friendly and welcoming. Our salesman, James Cianciolo, was outstanding from start to finish! He w and beautiful. Every member of the staff we met was friendly and welcoming. Our salesman, James Cianciolo, was outstanding from start to finish! He was so knowledgeable about every aspect of the vehicles and really took his time explaining everything and every feature of the cars to us! It was hard to give up our "baby" of 10 years with 147,000 miles but are confident that our new Ford Edge will prove to be just as reliable! Thank you Gary for a great day and our new "baby"! More

Had a good buying experience withSal Catalano at Shakers Ford.Sal brought in a vehicle from another dealership and made my wife Very Happy!!! Because of a health issue with my wife, Sal was more than accomo Ford.Sal brought in a vehicle from another dealership and made my wife Very Happy!!! Because of a health issue with my wife, Sal was more than accomodating!!! He drove the vehicle to our house so we could finalize the deal with my wifes' signatures!!! We also had a window issue that Sal addressed immediately!!! Thanks Again Sal !!! Ron and Lucille More

I knew exactly what i wanted for a vehicle, it was an Audi A5 with the prestige package and S-line accents on it. I wanted the vehicle in a 6 speed in white. That it EXACTLY what i found at Shaker Family Audi A5 with the prestige package and S-line accents on it. I wanted the vehicle in a 6 speed in white. That it EXACTLY what i found at Shaker Family. I made an online appointment and came in and talked with Sal. Sal was very genuine and i didnt get that whole "used car salesmen" vibe from him. We made jokes and chatted just as i would would someone i've known before. He did what he could to help me out on the price and we agreed on what we would make the deal for. They had the car detailed for me and i was on my way. More