Shaker's Family Hyundai
Watertown, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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My daughter and I were treated with respect and Kyle showed knowledge of the product. He answered all questions with patience and in depth where it was necessary. All other sales associates showed the s showed knowledge of the product. He answered all questions with patience and in depth where it was necessary. All other sales associates showed the same attitude. More
From the moment, the Julia called me back and said you know what I’m in the same position as you just come in and talk to us. We’ll see what we can do. I guarantee we can get something that you will be ha know what I’m in the same position as you just come in and talk to us. We’ll see what we can do. I guarantee we can get something that you will be happy with. Let me tell you tell lies when she answered that phone the first time and you’re in a position like mine, horrible, low down payment junk for trade she puts you with the best salesman you’ve ever met in your life gentleman‘s name is Mason Mason sat and intently listened to my story and responded with you know what I think we have a car for you. It just came in. Let’s take a walk and see if you like it. He wasn’t lying the car fit. Me and mason completely understood my situation he didn’t ask for more because he knew I didn’t have more to give, he didn’t try to he understood I was a construction worker can’t we can’t afford big vehicles when we drive miles on top of miles every day he wasn’t lying. I loved the vehicle. The next process moved on that I got to meet the finance officer, she created a deal , an expert could come up with someone that truly worked with the bank every day inside now and knew the people that would give me a shot. I drove out of there, shedding tears of joy, knowing that these people did everything they could even with what small Silly discrepancies arose with the final signing of title and transfer and got me out of that On my visit with all of a total of six hours spent in the office. I’ll come back to you guys for every single car buying experience that I ever have to undergo again in the future, knowing that the most professional and honest working people work there don’t try to give you more than you need and they leave you there giving you more than you Bargain for they give you professionalism, security and peace of mind that you and your family will have a vehicle you love for long to come short thank you from family Hyundai. You made this guy happier More
So I went through a 2 1/2 to 3 week nightmare having people try to put me in cars that I couldn’t afford and give me rates that I didn’t wanna work with until I literally took a last ditch effort and ca people try to put me in cars that I couldn’t afford and give me rates that I didn’t wanna work with until I literally took a last ditch effort and came to shaker family Hyundai and sat down with mason After the referral from Julia Mason is not going to sell you something that you don’t need. He’s not going to dig through your pockets to try to find spare change to get every bit of a down payment. He’s gonna ask you what you can realistically put down and that’s it. He’s not gonna ask you again , and he will literally bend over backwards vehicle like he did himself. The finance manager these people a lot and I say a lot I mean a lot they have my gratitude and respect. I’ll be bringing my family back here and trying to force them to make the purchases here which I feel like won’t be too hard because , I’m the hardest one to deal with because I’m The one that has the worst credit in the least amount of money so if you really want a great buying experience, come over here and see mason More
We have had two excellent experiences at Shakers… one for a big repair on our old Santa Fe, and one purchasing our new Santa Fe from Kyle. It was a smooth process and Kyle was very knowledgeable about this b a big repair on our old Santa Fe, and one purchasing our new Santa Fe from Kyle. It was a smooth process and Kyle was very knowledgeable about this brand new model. We recommend Shakers to everyone! More
No problem Waited for car. 1 hrs Good job this time Auto garage didn't work had to wait Longer than I should 1 hrs Good job this time Auto garage didn't work had to wait Longer than I should More
I was very happy with the service department. I brought my car in for a 30,000 mile service check. Originally I was supposed to bring the car in on Friday but Mitch was nice enough to call & say I brought my car in for a 30,000 mile service check. Originally I was supposed to bring the car in on Friday but Mitch was nice enough to call & say they had a cancellation on Thursday so I was able to get it in a day earlier. They did a super job & Mitch was always checking in to give me periodic updates on the work being done. The waiting area is also very clean & comfortable. More