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Shaker's Family Hyundai
Watertown, CT
1,755 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,755 reviews
April 09, 2025
Great experience at this dealership. Kyle, Mason and Jovany were very knowledgeable and personable. Every detail was explained to us in terms we understood. No high pressure sale. Kyle, Mason and Jovany were very knowledgeable and personable. Every detail was explained to us in terms we understood. No high pressure sale. More
by Bev
Employees Worked With
April 09, 2025
Drove over an hour to come here for a lease buyout. It was first scheduled for a Saturday, and was told the day before that they couldn’t do lease inspections on Saturday, so I rearranged my work sched It was first scheduled for a Saturday, and was told the day before that they couldn’t do lease inspections on Saturday, so I rearranged my work scheduled to come on a Tuesday. Was told it would take about an hour for the inspection. About 1.5 hours in I was told they were almost done. At two hours I was told they were doing a recall on the backup camera, and it was almost done. Finally after three hours and 15 minutes, I was able to meet with the manager to finish the buyout. If they were honest about how long it would have taken, I would have been more than happy to leave and come back. Instead I wasted three hours sitting around. Lastly, they didn’t fix the ONE thing I had requested to fix, the horn. Brandon was very nice and helpful throughout the process, but I was not happy to waste my entire afternoon. I don’t know if it was a lack of organization or what, but I won’t be back in the future. More
by Drew_hanks
Verified CustomerEmployees Worked With
Brandon
April 08, 2025
After having been disappointed at another dealership for problems with my car, I was pleasantly surprised at the service I received from the Service Department. Thank you! problems with my car, I was pleasantly surprised at the service I received from the Service Department. Thank you! More
by lauryeNatale
Employees Worked With
April 05, 2025
This was my third service visit over two years. It was an easy pleasant service experience as always. It was an easy pleasant service experience as always. More
by DINDIGO65
Employees Worked With
