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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
322 Reviews

322 Reviews of Shaker's Family Hyundai - Service Center

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May 18, 2024

I purchased my 2022 Hyundai Santa Fe Limited from Shaker Hyundai in August of 2021. Every individual I've dealt with throughout the purchase, process, and more recently for service & repair, have been highl More

by jdowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
May 18, 2024

I had a great experience with Shakers. I dealt with Kyle and if you are looking for a car definitely ask for him. He was very polite didint just try to sell the car. I had a couple issues More

by jaquithd23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

No problem Waited for car. 1 hrs Good job this time Auto garage didn't work had to wait Longer than I should More

by Janet.Turnerok1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

I was very happy with the service department. I brought my car in for a 30,000 mile service check. Originally I was supposed to bring the car in on Friday but Mitch was nice enough to call & say More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch from the Service Department is excellent.
May 07, 2024

Bad experience never come back to that place , 3 weeks for a diagnosis really bad More

by robertalex13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 05, 2024

Very professional and welcoming. They explained everything as they went and showed me some things about the car I didn’t know previously More

by MNADEAU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 04, 2024

A good service experience. Work was completed in the amount of time predicted. Nice waiting area. More

by biopub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person in service department.
May 03, 2024

Morning staff are always nice and do a good job. Would recommend this dealership to a friend. More

by Samanthatorino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
May 03, 2024

I was nervous to make my purchase at first but Kyle Garvin made me feel comfortable and confident in my choice! He was extremely knowledgeable and friendly. The team went over and beyond! Thank you More

by neaner86
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Everyone is always friendly and willing to help answering any questions you have. There is no pressure feeling when it comes to talking sales. The service department is super friendly and efficient in gettin More

by weech.mandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.