Shaker's Kia

bad customer service, lies, and thef of my down pyment!because they would not fix the things i asked, i toldthem to refund my deposit and they stted they have to keep it!CROOKS! pyment!because they would not fix the things i asked, i toldthem to refund my deposit and they stted they have to keep it!CROOKS! More

I leased my Kia Sorrento 2011 at another dealer whom gave me a btter price. I asked Mike to meet the monthly rate and he stated he could not. The other dealer was offering a 10% discount if I had service d me a btter price. I asked Mike to meet the monthly rate and he stated he could not. The other dealer was offering a 10% discount if I had service done at their dealership, 15% the 2nd time, 20% the 3rd time and 25% the 4th time. I asked if you would match their offer and you again stated you could not. I am not sure you want me business.. Thanks Tom Daley More

Who ever wrote the previous 2 reviews must be from the dealership. They are non-courteous. Their service sucks. Also they show carrots (Free wiper) and get a bigger bait. Once stuck your are deep-fired dealership. They are non-courteous. Their service sucks. Also they show carrots (Free wiper) and get a bigger bait. Once stuck your are deep-fired at their dealship. The previous service of my lincoln was horrible. They thought I never knew about the simple Serpentine belt and tried to charge me close to $400. Oh well, I just told them to give my baby back. Did the repair for $80 with my mechanic. More

I have been dealing with Shakers since 1996. I have both leased and purchsed from the dealership. They treat you like family and that is important. Just recently I was having intermitten problems with my SU leased and purchsed from the dealership. They treat you like family and that is important. Just recently I was having intermitten problems with my SUV and they were persistant until the problen was solved. From sales to service they have my highest recommondaton. More

Service was great, they answered all my questions, very friendly and the price was great. Gave me a great price on my used car, The warrenty on the new Kia is great, plusI get free oil changes for the lif friendly and the price was great. Gave me a great price on my used car, The warrenty on the new Kia is great, plusI get free oil changes for the life of my kia, and also get free wiper blades for the life of the car More

Howard was very professional and friendly and we enjoyed dealing with him over the phone as we are in New Mexico and he in Connecticut at Shakers. The price was good of the used 2004 Roadtrek we located on dealing with him over the phone as we are in New Mexico and he in Connecticut at Shakers. The price was good of the used 2004 Roadtrek we located on Auto Trader and phoned Shakers for more information. The arrangements with the auto hauler was swift and professional and the vehicle arrived on schedule even during inclement weather. Only one thing that touches on a little negative was the vehicle could have been checked over in little more detail as upon arrival there was gas leaking out of the gas tank and we took the vehicle to a local Chevy dealership who found the cause of the gas leaking was the generator's (with only 480 hours on it) fuel pump had to be replaced. Also a check before delivery would have discovered that the auxiliary battery was dead and stuck badly inside it's compartment (no room to work to try and get the battery out; weeks of applying WD40 and breaking up the battery and getting battery acid in my husband's eyes, face, skin/clothes and battery still has to be further broken up to get it out and cannot reach the battery connections to undo the terminals, but feel most of the acid should have drained out. Also some of the metal snaps that hold the curtains in place were badly rusted with little rust on the curtains around the edges; the curtains needed removing and new buttons put on by a professional. Also the side panels dressing the lower body of the vehicle appear loose and we are trying to contact Roadtrek to see how they can be tightened; don't want them flying off and hitting a car or someone. Jean More

Outstanding service department. Took in my father's Lincoln Town Car on very short notice and had it fixed and returned in a couple of hours. I literally called them first thing Monday morning and they Lincoln Town Car on very short notice and had it fixed and returned in a couple of hours. I literally called them first thing Monday morning and they said bring it right in! Very friendly staff and the service was excellent! Would highly recommend them! More