Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
934 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
October 28, 2024
What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my car back to my house. Oh!! Also, washed my baby. Shamaley always delivers. Thank you. More
by lisapelletier1
October 26, 2024
Service was in a timely manner had a damaged tire that was replaced under our warranty. I love they provided me with a lyft driver home so I wouldn’t have to wait for the van that usually drops a lot of p was replaced under our warranty. I love they provided me with a lyft driver home so I wouldn’t have to wait for the van that usually drops a lot of people one after another and sometimes that takes a while .. def recommend their services More
by Cynthia
Employees Worked With
Jake Chavez
October 22, 2024
Good place to get work done on your ford. . The service guys could be a little more helpful. I walked in and stood there for a couple of minutes and no one helped. I had to walk in and ask som . The service guys could be a little more helpful. I walked in and stood there for a couple of minutes and no one helped. I had to walk in and ask someone other than the service reps for help. More
by tponce60
Employees Worked With
Daniel
October 19, 2024
Made an appointment 2 weeks a go for a brake flush and 4-wheel alignment. Drove 3 hours to get here from Alpine,TX. They got me in and out in about 3.5 hours. No issues or concerns I spent more time driv 4-wheel alignment. Drove 3 hours to get here from Alpine,TX. They got me in and out in about 3.5 hours. No issues or concerns I spent more time driving to and from their service center then it was in the bay, Thank you much I appreciate it. More
by Chiefordnance
Employees Worked With
Joe Mena
October 18, 2024
Eduardo Ruelas was polite and professional and not only was Shamaley identify our issue but found other issues we were unaware of. All the work was perform and our vehicle was delivered back to us earlier was Shamaley identify our issue but found other issues we were unaware of. All the work was perform and our vehicle was delivered back to us earlier than the target date. We bring all our ford's to Shamaley and have always received outstanding customer service. Thank you! More
by eadionEdward Dion
Employees Worked With
Eduardo Ruelas
