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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
937 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 937 reviews

September 18, 2024

I have been doing business with Shamaley Ford over 30 years. Numerous vehicle's! current Vehicle at 310,000 miles. Service done by amazing people my go to advisors are Chuy and Jerry. Only those two amaz More

by Tthurston2248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales , Jerry Esmele
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Sep 21, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chuy and Jerry here at Shamaley Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Want to thank Mr Jose Carrillo for a great job. I have been going to maintain my expedition there for yrs. My Expedition had a recall and every other service advisor would tell me ill call you or w More

by jcat772002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Sep 20, 2024 -

Shamaley Ford responded

Hi, we're happy you found Jose to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2024

Lorenzo in service did an amazing job taking care of my service needs. I definitely recommend Shamaley Ford More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas
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Sep 20, 2024 -

Shamaley Ford responded

Hi Jessica, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2024

La experiencia con la vendedora Irma fue buena, pero la experiencia con Carlos fue total mente lo contrario. Carlos es una persona muy ruda y grosera para atender a un cliente que va a comprar un auto nuev More

by Enrique Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Pineda, George Olmos, Irma Espinoza
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Sep 21, 2024 -

Shamaley Ford responded

Enrique Vargas, Gracias por informarnos sobre esto y nos disculpamos por cualquier inconveniente causado por su reciente experiencia de ventas. Nos comunicaremos con usted para abordar sus inquietudes y encontrar una solución. Mientras tanto, no dudes en comunicarte conmigo si necesitas algo. Sasha Martinez Customer Relations Director smartinez@group1auto.com

September 15, 2024

José was really helpful and knowledgeable about my suv. He called once my car was ready and was kind. Thank you. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
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Sep 16, 2024 -

Shamaley Ford responded

Hi Josie, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Great prompt service. Service Advisor kept me informed of what was going on with my vehicle. More

by vguerrero915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Sep 16, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a great experience with our team! We hope to be of service to you again in the future. Best wishes, Shamaley Ford

September 14, 2024

The service advisor Kay was awesome and stayed in contact with me through the whole process. Great work! More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha “Kay” Durr
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Sep 16, 2024 -

Shamaley Ford responded

Hi Darren, we are very happy Kay could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2024

Great service, helpful and friendly personel. The person helping me went above and beyond to get me the best deal More

by erfjra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nethan Howard
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Hugo Almanza was extremely knowledgeable about the Bronco Sport and went above and beyond to help me my a suprise event for my wife. More

by brponce79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo Almanza
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 13, 2024 -

brponce79 responded

Great experience

September 11, 2024

Saleswoman was very cordial, friendly and helpful in showing us our selections of vehicles we were interested in. More

by rowdytexan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irma Espinoza
Report | Print
Sep 13, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

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