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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
928 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 928 reviews

July 22, 2024

Great service and great staff. Thank you Aaron. This is the second time Aaron has helped us and has been very helpful. We are very pleased with his sservice. More

by resaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Jul 26, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

I was pleased to do business with service rep Jerrymyles , he was very helpful and direct about the details of the servicing of my 2015 F150. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
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Jul 22, 2024 -

Shamaley Ford responded

Hi Mike, we're happy to hear you had such a positive experience with Jerrymyles! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Outstanding service to the customer! Lorenzo, Alexis, and staff know their job and know how to treat their customers 😀 More

by missile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo, Alexis
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Jul 22, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

I have used this dealership for my car service for the last three times, they never tried to push for useless services that I don’t need. The staffs were always courteous and quick too. More

by Mike32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
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Jul 22, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Jose Carrillo in service is great. I always trust him as my service writer. Since my purchase of my vehicle at Shamaley things have been great. I wouldn’t trust any other Ford dealer. More

by sandoval.vianney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Jul 22, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2024

Representative was friendly and helpful. He made me aware the wait would be long and got me a Lyft so I could get home. Was notified right away when my car was ready. He answered all my ques More

by ac1garroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena, and Jose
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Jul 22, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

They are Always very helpful whenever I go for service for my car. Thank you More

by ntmuniz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Miles
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Jul 20, 2024 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

I’ve been there before I went back im very happy with shamaley ford thank you More

by Ricmorales10@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hernandez
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Jul 20, 2024 -

Shamaley Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

Our service manager always greets us with a smile and ready to answer any questions. Had an appointment for an oil change and it was done promptly. More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguín
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Jul 20, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

Service advisor Jesus Rosales was very helpful, and provided excellent customer service. Main reason why I will keep doing business with Shamaley. More

by Olivergarcia1003.sg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Report | Print
Jul 20, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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