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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
928 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 928 reviews

July 17, 2024

They always have my truck ready to go by the time promised when I check in. More

by pbracken
Recommend Dealer
Yes
Employees Worked With
Employees are great
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Jul 18, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

My salesman Irvinn Ceja as always, very professional. Attended to my vehicle needs. Suggested several vehicles to choose from, he worked diligently to get tge car payment I wanted. I would definitely More

by mariag1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irvinn Ceja
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Jul 18, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

Horrible, sloppy work, truck filfy from repair area, charged more than I agreed to pay. Didn’t fix what I requested. Paid $4,200 for 1 star service not satisfied at all More

by Jesus.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe mena
Report | Print
Jul 26, 2024 -

Shamaley Ford responded

Jesus.medina, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to not meeting your expectations concerning the repairs. I would like to resolve this and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Jessica Dominguez Service Manager jessicadominguez@group1auto.com

July 14, 2024

The service was great. The services advisor, Alexus Holguin was very king and helpful. I’m very satisfied. More

by marioalujan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Jul 15, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Walk for routine oil change on a Thursday. Jake assisted me, was professional explained the wait time would be 2 hours. Waiting area was clean as always, comfortable, cold bottle water availab More

by dennisjmcgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Jul 12, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

July 11, 2024

I have been a loyal Shamaley Ford customer for several years. This visit was for a simple lube, oil, filter, and tire rotation. The service representative and mechanic were great. Thanks again. Y'all cont More

by GarrettW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo, Jesus, Monica, Daniel, Sasha
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Jul 12, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

July 10, 2024

Good service and attetive staff. The wait was longer than usual but understandable since it’s summer. Overall good experience! More

by BroncoBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Jul 11, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

July 09, 2024

Service advisors and techs are great here. Will listen and help with whatever you need ! More

by mimarissa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguín
Report | Print
Jul 10, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Professional service and a clean eye appealing facility. Free coffee is always a plus. Service was fast and sufficient. More

by Omar.Richard.davis458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
Report | Print
Jul 09, 2024 -

Shamaley Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2024

Extremely helpful and courteous, no pressure sales, a real pleasure to do business with, Thanks! More

by Phymifer313
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Jul 02, 2024 -

Shamaley Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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