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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
1,003 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,003 reviews

February 11, 2024

Courteous professional service. Work was completed quickly and I was notified of any issues in a timely manner. Quote was accurate. More

by rumartin
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 13, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

Excellent service from Aaron Wade! He was helpful and knowledgeable about what I needed. Thank you! More

by dldowney78
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Feb 13, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Fast service and friendly service advisor. The price is reasonable with the service that was done. More

by Sanchez-mike
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Recommend Dealer
Yes
Employees Worked With
Jose carillo
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Feb 13, 2024 -

Shamaley Ford responded

We're thrilled to hear that you received fast and friendly service and that your service advisor was helpful. It's also great to know that you found the price reasonable for the service performed. We appreciate your business and look forward to serving you again in the future!

February 07, 2024

Really great service and I love there honestly with every coustmer it's a place people can trust More

by Mike
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Recommend Dealer
Yes
Employees Worked With
Audrey
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Feb 10, 2024 -

Shamaley Ford responded

We appreciate your kind words! It's fantastic to hear that you experienced great service and value the honesty at our establishment. Building trust with our customers is a top priority, and we're grateful for your positive feedback. Thank you for choosing our services, and we look forward to serving you with the same level of excellence in the future!

February 06, 2024

They did a great job on my F150, Marco Porras was very helpful all the time and it was a fast process! More

by mt090523
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Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Feb 09, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with the service on your F150 at the dealership, and for highlighting Marco's helpfulness throughout the process! We're glad to hear that the service was efficient and satisfactory. We appreciate your business and hope to continue providing excellent service in the future!

February 06, 2024

They send me coupons to my emails. ....$29.00 for synthetic oil change....washed my car....in less then 1 hr ...was car was done....but I always book appointments...thank you Shamaley F More

by carmentx1
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
I got her name
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Feb 09, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you received timely and efficient service for your synthetic oil change, along with the bonus of having your car washed. We appreciate your loyalty and the fact that you schedule appointments for your convenience. We're here to assist you with any future automotive needs. Safe driving, and thank you for choosing Shamaley Ford!

February 06, 2024

Very courteous, understood the importance of issue with my vehicle to get resolved. Greatly appreciated More

by lorizavala69
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier Sanchez
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Feb 09, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 05, 2024

Like always very attentive to customers. I scheduled service appointment for 7:30. Usually when I schedule it it takes an hour or so. This time I was surprised it took 2 and a half ours. More

by BEURENO
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jose Pablo
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Feb 08, 2024 -

Shamaley Ford responded

Thank you for your feedback. We appreciate your patience and understanding. We value your business and look forward to serving you in the future. Safe travels!

February 05, 2024

As soon as you pull in someone’s there to greet and take care of you. Truck was finished when promised most of all Good Customer Service More

by Ricksmithsm
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Recommend Dealer
Yes
Employees Worked With
Jessica
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Feb 08, 2024 -

Shamaley Ford responded

Thank you for the kind words Rick! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 05, 2024

Great help with all the assistance we needed when buying truck, thank you all for the help. More

by Lucerov915
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Burciaga
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Feb 08, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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