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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
929 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 929 reviews

October 10, 2023

Always feel comfortable taking our vehicles to Shamaley. Miss the shoe shine guy, he's never around or he just happens to be out whenever I go. More

by Javier Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JerryMyles
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Oct 11, 2023 -

Shamaley Ford responded

It's great to hear that you feel comfortable taking your vehicles to Shamaley Ford. It's unfortunate that the shoe shine guy seems to be elusive during your visits, but it's good to know that the overall experience is positive. Safe and smooth driving with your well-maintained vehicles!

October 10, 2023

My advisor was jose. Good customer service kept me posted on the status of my vehicle explained everything that was going. More

by rafael.munoz1512
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 11, 2023 -

Shamaley Ford responded

It's wonderful to hear that Jose provided you with good customer service as your advisor. Keeping you informed about the status of your vehicle and explaining everything that was going on is a sign of professionalism and attentiveness. Safe and enjoyable driving with your well-maintained vehicle!

October 08, 2023

Arron Vance with Shamaley Ford is the best service advisor I have dealt with in the El Paso Ford dealers!! He is considerate and cares about his customers, Great Job Arron , as long as he works there More

by Richard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arron Vance
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Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Arron provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Service adviser Marco Antonio P was very courteous and attentive. The service was completed in a timely manner and the waiting area was very comfortable. More

by Placenciaeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Antonio P
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Oct 10, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Marco provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Great service. Thank you. Great price. Quick return time. They even got me a Lyft to pick me up. Thanks again. More

by elchuco30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron from service department
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Oct 10, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Clean and extremely knowledgeable staff it was amazing how fast they were able to turn around are safety vehicles More

by tjproskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron/Richard
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Oct 10, 2023 -

Shamaley Ford responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

They took great care of my vehicle and myself as a customer. They were efficient and through. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Oct 10, 2023 -

Shamaley Ford responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 05, 2023

Service department is great! Especially my go to service advisor Jerrymyles, he's the best! More

by vicky
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jerrymyles
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Oct 06, 2023 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jerry provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Business with this dealer has been pleasant and fair. Salesman Irvinn Ceja who sold us our vehicle, recognises and addresses me by name , if he sees me when I am there for service. That goes a long way i More

by cdoliver13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade, Irvinn Ceja
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Oct 04, 2023 -

Shamaley Ford responded

It's wonderful to hear that your business dealings with Shamaley Ford have been both pleasant and fair. We're here to assist you, and we appreciate your continued business with Shamaley Ford!

October 03, 2023

Excellent service and communication. M. Porras was professional and courteous. The price fir a full service oil change was incredible. Highly recommend. More

by cespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Porras
Report | Print
Oct 05, 2023 -

Shamaley Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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