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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
928 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 928 reviews

September 21, 2023

Best customer service! Allen,Raul and JC were awesome, they went above and beyond to help us get out of a vehicle that we didn't really like in to a vehicle that we love! More

by sinadams2313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen, Raul and JC
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Sep 23, 2023 -

Shamaley Ford responded

We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.

September 21, 2023

This was the first time going here. I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was ex More

by builderjoe1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
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Sep 24, 2023 -

Shamaley Ford responded

When it comes time to service your vehicle, it is our pleasure to make it convenient and efficient for you. We greatly appreciate your kind words and your Five Star review. It would be our pleasure to assist you again in the future!

September 20, 2023

Customer service was friendly and great. The service was well done, and on a timely manner. Will recommend the service to everyone. More

by rviking46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Sep 22, 2023 -

Shamaley Ford responded

We are delighted to hear that you had a positive experience with the customer service and the quality of the service itself. It's fantastic that you found the staff friendly and efficient, and that the service was completed in a timely manner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr), Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. More

by Jimmie.w.nelson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Sep 23, 2023 -

Shamaley Ford responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with deliver More

by dtlucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Educardo ( Eddie) Ruelas , Service Advisor
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Sep 23, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! We are thrilled to hear that we were able to provide you with an excellent sales and service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again!

September 17, 2023

Great service! The salesman was very helpful and assisted us quickly. Thank you JC for making my purchase not stressful! More

by caher1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC
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Sep 19, 2023 -

Shamaley Ford responded

We're delighted to hear that you had a great service experience and that JC was able to assist you quickly and make your purchase stress-free. Providing helpful and efficient service to our customers is a top priority. We appreciate your kind words and your business. Enjoy your purchase!

September 14, 2023

Great friendly and fast service. Will definitely be coming back to have my vehicle serviced More

by Aaadominguez40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 17, 2023 -

Shamaley Ford responded

Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 14, 2023

I like Shirley ford for quality of truck . I bought my first truck there that I still have today 30yr ago. More

by piper.tapia7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Victor Munoz
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Sep 21, 2023 -

Shamaley Ford responded

It's impressive to hear that you bought your first truck from Shamaley Ford 30 years ago, highlighting your loyalty. Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

September 13, 2023

I love coming here such a great place to get a new vehicle and to get you vehicles serviced. They are very professional and very helpful. More

by Azavala09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales
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Sep 22, 2023 -

Shamaley Ford responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 13, 2023

Was overall a very positive experience. I was a ford tech for 30 years. Shamaley ford made it comfortable and easy to do business with them. Would recommend to anyone looking for a new for More

by rugbyjoe9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr and Abraham and George great team
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Sep 24, 2023 -

Shamaley Ford responded

Thank you for sharing your positive experience with Shamaley Ford! It's great to hear that as a former Ford tech with 30 years of experience, you found their service comfortable and easy to do business with. Thank you for your continued support, and we hope you enjoy your new Ford. Safe and happy driving!

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