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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
976 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 976 reviews

August 12, 2023

Great service, Chuck was my service rep. And he kept posted on the repair to my truck. I live very close to casa ford but will never, buy, trade, or service my truck there. They are the most More

by rgutierrez1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy
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Sep 21, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Chuck and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 12, 2023

Very knowledgeable and friendly staff. Samantha was great to work with and had no issues getting the services I needed. More

by ortiz.d
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtle
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Sep 04, 2023 -

Shamaley Ford responded

We are thrilled that Samantha provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 11, 2023

I was satisfied with Jose he gave great service. I will keep coming back ! Thank you Shamaley 😃 More

by Laurimorales777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 26, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 11, 2023

Shamaley Ford seems to be extremely busy, for good reason. It’s recommended that you have an appointment. They are well organized and they do a thorough job. The service dept staff is very friendly an More

by sighants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and one of the managers
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Sep 21, 2023 -

Shamaley Ford responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 11, 2023

Excellent service and attentive staff! I was in and out in no time, and got advice on a “recall” that was immediately fixed! Great and comfortable waiting area! More

by Ritita
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 06, 2023 -

Shamaley Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Sep 06, 2023 -

Ritita responded

Your friendly, professional and knowledgeable staff will make Shamaley my first choice! Thanks again!

August 11, 2023

I was served immediately by Andres, who is super customer service oriented. The whole experience was exceptional and my truck looks and handles beautifully. Awesome dealership and I am grateful to have them More

by theresa.ann.kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Altamirano
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Aug 11, 2023 -

theresa.ann.kyle responded

Awesome customer service by the wonderful Andres Altamirano! Super pleased with my service and support this morning! Thank you, Shamaley Ford!

August 11, 2023

Excellent service very professional. Helped me find exactly what I was looking for. I am a returning customer. More

by RAUL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez
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Aug 30, 2023 -

Shamaley Ford responded

Raul, your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

August 05, 2023

Service Department was fast and professional. Took my truck in, told them the problem, and was on my way a couple of hours later. I highly recommend Shamalley’s Service Department. I drive over 6 More

by JR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tom Doran
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Aug 14, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Outstanding service outstanding service. very nice people will come back. Looking forward to come back in the future. More

by John Shukitt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jose and Gina
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Aug 31, 2023 -

Shamaley Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 04, 2023

Service, price and customer service can't be beat very pleased with the overall experience More

by tt79936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all great
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Aug 23, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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