Shamaley Ford

I had originally taken my '08 Escape for hail damage repair and Todd Roth was helping me out. Todd suggested I test drive a '10 Escape and I was very happy with all the upgrades it had. I own a small repair and Todd Roth was helping me out. Todd suggested I test drive a '10 Escape and I was very happy with all the upgrades it had. I own a small business and it is very difficult for me to go car shopping, so Todd and Enrique brought the Escape to my business and let me keep it overnight for test driving. They were both very courteous and helpful and I did not feel like I was being pushed into buying a new car. I really liked all the new features the '10 Escape had but I was not happy with the color. Todd searched other dealerships and found the exact interior and exterior color I was looking for. Todd went above and beyond my expectations in getting my car to El Paso. I am very thankful for the professional help they both provided and are still providing. So happy that I decided to buy a second car for my daughter. Todd let my daughter test drive various colors until she decided on the one she liked and again Todd made my second purchase a great experience. I have visited other dealerships and have always felt I was being pushed into purchasing something right away, but Todd Roth and the Shamaley group made it easy and pleasureable. I felt like they were there to help ME make the right choices on my purchase of both vehicles and not just there to make a sale. Thanks again for your courteous and professional service. More

When we went to Shamaley Ford, we were looking for a new or used Ford big enough to transport our two English Bulldogs back and forth from El Paso to Colorado and still have room for luggage. Todd Roth, Ne or used Ford big enough to transport our two English Bulldogs back and forth from El Paso to Colorado and still have room for luggage. Todd Roth, New Car Manager and Jerry Jinkerson made sure we could search their inventory for all vechiles that fit our criteria. Not only did they offer us their inventory, but searched other dealers inventory to help us find the right vechile. Once we found the vehicle we liked, they let us keep and drive the vechile overnight. Everyone at Shamaley was friendly, courteous and helpful. They never rushed us to make a decision and didn't try to sell us something that we did not want. After we purchased the vehicle, we headed for Colorado for a real test drive. When we returned to El Paso, they promptly scheduled a maintenance appointment to install a remote start. While they had the vechile in the shop they provided us with a loner and Mike kept us updated as to the progress of the installation and a few minor adjustments. Todd Roth supervised the whole process and made it a very pleasurable car buying experience. More

Our experience with Shamaley Ford has been outstanding. Our experience with Shamaley Ford has been outstanding. Having arrived in the area in 2004 from the east coast, we had to establish a local set Our experience with Shamaley Ford has been outstanding. Having arrived in the area in 2004 from the east coast, we had to establish a local set of "go to" contacts. We were advised by an independent garage owner that Shamaley was the best for dealer service, such as Ford recalls. We used Shamaley and were satisfied with the work and pleased with their accommodations. Coming from the neighboring state, New Mexico, they thoughtfully provided loaner vehicles. In the summer of '09 we wanted to participate in the Cash-for-Clunkers program. Ours an '87 Econoline 250 was our first tow vehicle in our move west. Although running, it was time - as you see we keep our vehicles for the long haul. We are retired chemists and look for durability, technical advances, performance and service support. In an open search ranging from hybrids to trucks, we contacted many dealers. Todd Roth, new car manager, and Nancy Lovrenich on his team were the most responsive, informative, technically savy and patient. Our clunker turned into a 2010 Ford Fusion Hybrid. Todd told us about his new Fusion, his driving habits and car's response. Nancy programmed our car computer. No Flim-Flam. We recently experienced a recall to adjust the internal computer program. Again, the same excellent service and accommodations. We travel with two Chihuahuas. This time we forgot to transfer a small cooler with their food. When we arrived home, Nancy had already left a message of our "oops." They even care about our muts! More

very friendly, they do try their best to get to where you want to be on a deal, not where they want you to be, I would recommend anyone to this dealership, I have already sent a friend down there and he clos want to be on a deal, not where they want you to be, I would recommend anyone to this dealership, I have already sent a friend down there and he closed a deal within hours. I am a hard sale,,, and they dealt with me,,, could they of done a little better,, maybe,,, but I did end up buying a 2010 F150 Lariat from them,,,,,,best ford dealer within a 300 mile radius of here. More