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Shamaley Ford - Service Center

El Paso, TX

4.8
709 Reviews

709 Reviews of Shamaley Ford - Service Center

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June 24, 2024

Excellent service as always, very clear instructions and recommendations, my car came out working perfect More

by Lety_oj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Jun 26, 2024 -

Shamaley Ford responded

Hi, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

June 22, 2024

Excellent service, people is very courteous, prices are fair, also Ms Audery gave me an excellent attention and service. More

by sfernandez5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audery
Jun 23, 2024 -

Shamaley Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 19, 2024

I received notice that I needed to get a recall done on my vehicle, called them that same day and they got me in the next day. Aaron in the service department was great! He and the service team had my vehi More

by aidan.holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Jun 20, 2024 -

Shamaley Ford responded

Hi Aidan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Quick service and very eager to assist you! Always have Fantastic customer service with a smile! More

by bridgett.valenzuela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
Jun 20, 2024 -

Shamaley Ford responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

Took my daughters 2018 Ford Focus for the works. Shamaley Ford found some other items that required attention after I acknowledged they took care of them. They even gave the car a wash! More

by Arturo R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holguin Alexis
Jun 17, 2024 -

Shamaley Ford responded

Hi Arturo, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Kay was very helpful and thorough with making sure everything was done correctly on my truck. She was also very understanding when voicing my concerns with the vehicle. She provided proactive checks a More

by brianmadigan31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Jun 16, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience with Kay! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

This is a great dealership to do all of your fords mechanical work. They are very honest and will not try to up sell you on anything except the usual wipers and filters. I’ve done most of my major rep More

by Mus90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 17, 2024 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

I bring my 2020 Ford F-150 here for service and am always treated great. The coffee is always hot and great. Only thing I tend to miss is getting my boots shined, because the guy that shines the shoes is not More

by Rocky from El Paso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 14, 2024 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Great service, didn't have an appointment and Audrey was able to squeeze me in for the services I needed. Highly recommend their service. More

by Hrorrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Jun 16, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 13, 2024

Great service. Finished on time. Very helpful and explained everything before and after work was finished More

by jtexlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jun 15, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

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