
Shaver Preferred Motors
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 69 reviews
Manager “Joe,” is very rude, and disrespectful. I bought a vehicle from them, it needed a few things, and he was displeased with me asking him to fix a few things… As if a 30,000 dollar plus,” vehi I bought a vehicle from them, it needed a few things, and he was displeased with me asking him to fix a few things… As if a 30,000 dollar plus,” vehicle should come with any issue at all… very sad, I’ll never buy another vehicle there again. More
The process started off okay. Test drove the question and got the typical salesman pitch I don't know, and I only been here two weeks. On the other hand, he starts to answer quest Test drove the question and got the typical salesman pitch I don't know, and I only been here two weeks. On the other hand, he starts to answer question, is there 2 keys to truck, answer yes. I also tells him I am paying cash, but he takes that like I'm picking up a check from the bank. His boss comes and says he's taking the forty dollars title fee off, only takes off 25. Now it is time for the warranty part and yes, I get it. Earlier there was confusion about LoJack system I have that put back on, download the app. Needs a hardware update calls yesterday and some from the service department would call me back, Still waiting calls back today and talks with sales' She contacts the person who sold me the car (probably with a customer and he will call back). The last time is those wheel locks, and I asked to take them off, oh no they come with the car and the contract said otherwise and with all this I would think I would get a tank of gas out of this. More
The service was impeccable, they found exactly what I was looking for and I drove away with a car that I absolutely love. I will definitely recommend this dealership and will return! My experience was top no looking for and I drove away with a car that I absolutely love. I will definitely recommend this dealership and will return! My experience was top notch! More
The salesman did a good job. The car could have been cleaner especially the windows and seats. We were disappointed that there was only one key fob for the vehicle The car could have been cleaner especially the windows and seats. We were disappointed that there was only one key fob for the vehicle More
Thanks Mike for all of your help. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work. The process wasn’t that long and I’m excited to have a 2020 truck. Definitely an upgrade for me. Keep up the good work. More