Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Shaver Preferred Motors

Merrillville, IN

Overview
Reviews
Vehicles
4.2
58 Reviews
Our goal is to give you an interactive tour of our inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We serve Merrillville, Crown Point, Hobart, Valparaiso, Schererville, Hammond, Chicago, and their surrounding areas. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars, trucks, and SUVs we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us by calling 219-981-9333 with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you.
Contact Dealership

5701 Broadway

Merrillville, IN

46410

Directions

By Type

Showing 59 reviews

April 07, 2025

Great customer service my only complaint is that the car had a sticker on it that said it recently had an oil change but it did not light came on the dash a day later needs an oil change More

by rlgonza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly and Gary
Report | Print
Apr 17, 2025 -

Shaver Preferred Motors responded

Thank you for your review and for highlighting our great customer service! We are happy to hear our team made a positive impression, but we're saddened to learn about the oil change issue following your purchase. That’s not the kind of experience we aim to provide, and we’d love the opportunity to make it right. Please feel free to reach out to our team so we can look into this for you. At Shaver Preferred Motors, we’re committed to ensuring every vehicle meets our high standards. We look forward to seeing you again here in Merrillville and thank you again for your business!

April 06, 2025

Fast to greet you! Good experience .Purchased our car same day. ,A lot of paper work.Shelby went through it all. More

by Leonard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Apr 17, 2025 -

Shaver Preferred Motors responded

Leonard, thank you for sharing your experience with us! We’re so glad to hear you were greeted promptly and had a good overall visit. Congratulations on your new car! We're especially happy to hear Shelby was able to guide you through the paperwork and make the same-day purchase process as smooth as possible. At Shaver Preferred Motors, we work hard to provide fast, friendly service and a seamless car-buying experience. We look forward to having you back in store whenever the time is right!

April 03, 2025

Ed was great and the they worked with me on my paperwork. The car was very clean and they did some extra inspections on the car that I requested. More

by joannabadillo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Apr 17, 2025 -

Shaver Preferred Motors responded

Thank you for the great review, Joanna! We're glad to hear Ed and our team were able to assist you smoothly with your paperwork and that we could accommodate your inspection requests. At Shaver Preferred Motors, we’re committed to delivering clean, high-quality vehicles and a hassle-free experience every step of the way. It’s always our goal to go the extra mile for our customers. We appreciate your business and look forward to seeing you again here Shaver!

March 29, 2025

I found this Ford F-150 on line. Tosha was great to work with. We later worked with a salesman that helped us close the deal. There were two items on the bill of sale that I now More

by kinseywes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tosha, Joe, Don?
Report | Print
Apr 17, 2025 -

Shaver Preferred Motors responded

Thank you for taking the time to share your experience with us and for your kind words about working with Tosha and our sales team. We’re glad to hear you were pleased overall with your Ford F-150 purchase and that our staff was able to assist you through the process. We also appreciate your candid feedback regarding the additional charges. Transparency is important to us, and we understand how easily those items can be overlooked during the excitement of finalizing a deal. If you ever have questions about charges or add-ons, please don’t hesitate to reach out — we're always here to help. We value your business and hope to have the opportunity to serve you again in the future. We look forward to seeing you back at Shaver Preferred Motors here in Merrillville!

March 26, 2025

Service was great and helpful, I bought a great 50th anniversary c5 and the advertised listing was spot on The staff was courteous and friendly. I would buy there again. More

by jeffrey.gardner1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Walker
Report | Print
Apr 17, 2025 -

Shaver Preferred Motors responded

Thank you so much for the positive review, Jeffrey! We're thrilled to hear you had a great experience and that your 50th Anniversary C5 lived up to expectations. At Shaver Preferred Motors, we take pride in ensuring our listings are accurate and that our customers feel confident in their purchase from start to finish. We're also glad our team’s courteous and friendly service made a positive impression. We truly appreciate your trust in us and are grateful for the opportunity to earn your business. We look forward to seeing you again here in Merrillville!

March 25, 2025

Great Customer Service prices are Responsible very helpful and understanding and going over everything of Paperwork was very Glad I came, and Tosha, the Handsome Man wereVery Nice. More

by lulumorales67@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tosha n Handsome Man.
Report | Print
Mar 26, 2025 -

Shaver Preferred Motors responded

Lulu, thank you for the wonderful review! We’re very happy to hear that you had a great experience with our team and that you felt supported and well-informed throughout the process. It’s great to know that our team left such a positive impression. They are always here to help with friendly service and clear communication! Be sure to come back and see us next time you are in market for another vehicle!

March 23, 2025

Very helpful, all around good experience. Fair price for my trade in I would do business there again!! More

by jonslayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Mar 26, 2025 -

Shaver Preferred Motors responded

We appreciate your positive review, Jon! We’re glad to hear you had an all-around good experience and found our team helpful throughout the process. Offering fair trade-in values and making the car-buying experience smooth and stress-free is exactly what we aim for. We truly appreciate your business and look forward to seeing you again here in Merrillville at Shaver Preferred Motors!

February 27, 2025

Ed was amazing to deal with. He worked his magic to get me approved and my payment where I needed it to be. Definitely will recommend him to anyone looking for a nice vehicle! More

by bmarcy20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Feb 27, 2025 -

Shaver Preferred Motors responded

Thank you for taking the time to leave us a review! Ed is great at making the financing process smooth and stress-free, and we're proud he could assist you. It's great to know you had such a positive experience, and your recommendation means the world to us. Don't hesitate to reach out if you need anything vehicle-related. Thank you!

February 27, 2025

Helped me when I was told there was none. Kind and patient people as well More

by frinkbrandon91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Feb 28, 2025 -

Shaver Preferred Motors responded

Thank you for your review! We're so glad we could help when others couldn’t, and it means a lot to hear that you found our team kind and patient. If you ever need anything car related, we’re here for you! Enjoy your Chevrolet, and thanks for choosing Shaver Preferred Motors!

February 21, 2025

U n o r g a n o z e d Did not say or show that there was a 3% credit card fee until it was too late More

by chadgengnagel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelby , manager
Report | Print
Feb 24, 2025 -

Shaver Preferred Motors responded

Thank you for your valued feedback. We strive to provide clear and transparent information to all our customers, including details about payment options and any associated fees. We apologize if there was any misunderstanding regarding the 3% credit card processing fee, which is a standard charge for credit transactions. We understand that timing is important, especially during busy periods, and we do our best to assist every customer in the order they arrive. Our goal is always to provide a smooth and efficient experience, and we regret that you feel your expectations were not met this time around. If you have any additional questions or concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly at 219-235-8687.

1
2
3
...
6