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Shawnee Mission Ford
Shawnee, KS
163 Reviews
Shawnee Mission Ford is Committed to Serving Drivers from Shawnee KS, Kanas City, Olathe, Topeka, Overland Park, Lenexa and Kansas City Metro Area
Shawnee Mission Ford is more than just new and used sales, parts, and service. Our team, housed in Shawnee KS, is proud to serve drivers from Kanas City, Olathe, Topeka, Overland Park, Lenexa, Kansas City Metro Area and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
Come to Shawnee Mission Ford for a Care-Free Car-Ownership Experience
We view drivers from the Kanas City, Olathe, Topeka, Overland Park, Lenexa, Kansas City Metro Area and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Ford model that suits you best so that you leave our Shawnee KS dealership with the Car, Truck or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your F150, Escape, Bronco, Bronco Sport or Maverick in peak condition.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Shawnee Mission Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Kanas City, Olathe, Topeka, Overland Park, Lenexa or Kansas City Metro Area, so come see us in Shawnee KS to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 163 reviews
April 01, 2019
Completely UNETHICAL!!! This is the most unethical dealership I have ever ever dealt with. We went in to take advantage of their "will pay you $4000 above the trade in value This is the most unethical dealership I have ever ever dealt with. We went in to take advantage of their "will pay you $4000 above the trade in value of your car". Our cars' trade in value on KBB is just North of $16K. So, according to their deal, they should have given us $20K in trade in value. Instead, they offered us 12K all in for our trade AND that the car we were buying (with a KBB value of just barely over $6K) they would sell to us for $11,987.00. WAIT... WHAT?? When I politely ask them to pull up the KBB on both cars, they did. And while they agreed to pay S the 20K for our car, they still wanted to charge us 12K for the one we were buying even though it was $6000 above KBB. They then asked us to come back on Monday to complete all the paperwork , citing that the car needed to be cleaned. That was literally the only truth they told. So fast forward to today. Guess who called to say they change their mind and planned to sell that car to an auction? SERIOUSLY THE MOST UNETHICAL DEALERSHIP I HAVE EVER ENCOUNTERED!!! I URGE ANYONE READING THIS TO SHARE. NO CAR BUYERS SHOULD BE SUBJECT TO THAT LEVEL OF PURE DECEIT AND LIES!! More
by TammyPearson33
Employees Worked With
Used Car Manager
September 11, 2018
Trouble with front wheel bearings Took my Ranger in for complete brake service front and rear. Just took the truck to another mechanic for other work who said the wheel bearings were n Took my Ranger in for complete brake service front and rear. Just took the truck to another mechanic for other work who said the wheel bearings were not properly torqued and are loose. Also the brake fluid is dark brown and should have been flushed, Shawnee Ford never mentioned it. $570 for new brakes and front wheel bearings repacked. Not done properly. Will not be back. More
by Joe Q. Public
Employees Worked With
Jason, Service manager
March 27, 2018
Very Happy with Shawnee Ford Mission I just bought a Ford Raptor F-150 truck. I cannot be happier. The sales department was very professional and the paperwork quick. Thanks to Shawnee Fo I just bought a Ford Raptor F-150 truck. I cannot be happier. The sales department was very professional and the paperwork quick. Thanks to Shawnee Ford Mission, specially to Jake Goodwin to make my dream come true. Highly recommend. More
by raptorgirl
Employees Worked With
Jake Goodwin
January 18, 2018
Great experience Having dealt with Bea for nearly twenty years, I have no qualms with recommending her for service or honesty and what more could you ask from a car sa Having dealt with Bea for nearly twenty years, I have no qualms with recommending her for service or honesty and what more could you ask from a car salesperson. More
by OldeGuy
Employees Worked With
Bea Pflumm
November 05, 2017
Fast, Fair, Friendly Service SMF service writer Rachel Ashford was friendly and professional. She kept me informed and work was done on time to meet my schedule. Pricing was fair SMF service writer Rachel Ashford was friendly and professional. She kept me informed and work was done on time to meet my schedule. Pricing was fair and I am very satisfied with the work. SMF is my dealer of choice. See Rachel. More
by Jake
Employees Worked With
Rachel Ashford
November 03, 2017
Thank you! Thanks, Ricky, for helping me and finding a loaner car so quickly. I appreciate the excellent customer service and will utilize this site in the futur Thanks, Ricky, for helping me and finding a loaner car so quickly. I appreciate the excellent customer service and will utilize this site in the future. More
by Ford Customer
Employees Worked With
Ricky
November 03, 2017
Excellent Friendly atmosphere... always someone to help with your needs. Have purchased 3 cars there within the past 5 years. Would recommend them for purchas Friendly atmosphere... always someone to help with your needs. Have purchased 3 cars there within the past 5 years. Would recommend them for purchasing a new vehicle More
by purchaser.sterk
Employees Worked With
Jim Beadle
November 02, 2017
Great Service Brett does an outstanding job taking care of our cars. He explains what needs to be done and why. A true asset to your company. Brett does an outstanding job taking care of our cars. He explains what needs to be done and why. A true asset to your company. More
by Rick
Employees Worked With
Brett Johnson
October 31, 2017
All my service experiences have been positive. It’s nice that I have an assigned service advisor. Rachel has been great and very accommodating to my changing needs and schedule. She remembers my It’s nice that I have an assigned service advisor. Rachel has been great and very accommodating to my changing needs and schedule. She remembers my name and vehicle which provides more service efficiency for both SM Ford and myself. More
by Stevgo1153
Employees Worked With
Rachel
October 30, 2017
My salesman, Jim Beadle, was very knowledgeable and helpful. My salesman was very helpful in finding the exact truck I was looking for. He was very knowledgeable and worked hard to get me exactly what I wanted. My salesman was very helpful in finding the exact truck I was looking for. He was very knowledgeable and worked hard to get me exactly what I wanted. More
by Jwoolery
Employees Worked With
Jim Beadle
