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Shea Buick GMC
Flint, MI
93 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 93 reviews
February 26, 2024
I have always had a good experience with this dealership and I will continue going because they make you feel welcome and the service is great and I will continue going because they make you feel welcome and the service is great More
by monica.pointer97
Employees Worked With
Howard Shelton
Helpful February 21, 2024
Everyone was extremely helpful and made buying a new car, an easy experience and taking a lot of stress out of it. I have to say it was Breeze buying a new car. I would recommend them highly an easy experience and taking a lot of stress out of it. I have to say it was Breeze buying a new car. I would recommend them highly More
by Kimm
Employees Worked With
Paul Bretzke, Bob Drudge
January 23, 2024
Very dissatisfied. I bought this vehicle last November from Shea. When we bought the truck we noticed the check engine light, but was told that we would have to bring i I bought this vehicle last November from Shea. When we bought the truck we noticed the check engine light, but was told that we would have to bring it back in for inspection. The last vehicle we bought from Shea it had a 30 day return and it would fix any problems. Not so with this time. So, we purchased a Platinum warranty which was a little above $2K and we believed would cover these issues. That was not the case. We had a friend of ours who is a GM Mechanic look it over and told us that it needed a high pressure fuel pump. So when I brought the vehicle in on January 22nd I told the service person at the desk that we had a platinum warranty and told him that I had a GM technician tell me that it needed a high pressure fuel pump. After sitting for six hours he comes out and tells me that I needed a high pressure fuel pump and tells me it will cost me $1400.00+ to have it fixed and it would not be covered by my warranty. And then tells me that the work they did today would cost me $150.00. I told him when I came in what the problem was. I understand that they need to do their own diagnostics, but why didn't they tell me that the part would not be covered by the platinum warranty. We paid $23K for the truck, plus an additional $2k+ for the warranty and now an additional $1,400.00-$1,500.00 for the fuel pump. So, yes we are not happy and will give a second thought to ever using Shea again. I understand that this memo will not change things, but I want you to understand that prior to today's fiasco I have told friends that I would recommend Shea when looking for a vehicle. Now I would not recommend Shea to any of our friends. Sorely disappointed! Neil/Marguerite Carr hcarr77997@aol.com (810)-441-4479 To go along with the previous text, when I purchased the 2015 Z71 Silverado the key FOB fell apart so I purchased two (2) new ones at a cost of $225 each so that I could start my vehicle on cold winter days. So far, that was a waste of money also because the check engine light and the high pressure fuel pump problem prevents the auto start feature with the FOB to work properly. Thank you for the early morning freeze because I cannot remote start my truck. More
by hcarr77997
Employees Worked With
Michael Seymour
January 23, 2024
My experience was very fast, sweet and that's an A++ in my book. Thanks a bunch Shea Chevrolet/ Buick my book. Thanks a bunch Shea Chevrolet/ Buick More
by tara44
Employees Worked With
Technician: Marcus West 5 star rating alsofor working hard at getting my tire fixed thank you and to everyone that helped with my car. You guys are AWESOME.., Laron Blair
December 21, 2023
My salesperson Dina was so great to work with. She treated me like a great friend. Her and her team made my experience easy. They were all very friendly and went out of their way to make sure e She treated me like a great friend. Her and her team made my experience easy. They were all very friendly and went out of their way to make sure everything went smoothly. Thank you so much! I Love my new car! ♥️ More
by L.Steinley
Employees Worked With
Dina Ahearne
November 14, 2023
Mike Banks and his team was very patient and helped me find a vehicle on my second lease. He also help take care of any issues before driving off the lot. find a vehicle on my second lease. He also help take care of any issues before driving off the lot. More
by CS
Employees Worked With
Michael Banks
