Sheboygan Chrysler Center Inc - Service Center

Excellent customer service We purchased our 2016 Town and Country from this dealer, however due to distance it was more convenient to take it into a nearby town for routine and We purchased our 2016 Town and Country from this dealer, however due to distance it was more convenient to take it into a nearby town for routine and some other repair. However when i contacted the regular maintenance dealership, they could not get us in for 10 days. I called Sheboygan and they told me to bring it in the same day without hesitation. The service rep was knowledgeable, and able to get us a quote, work with our extra warranty insurance and repaired it quickly. We will definitely buy from them again. More

Jerremy Burgard was awesome. The Best Customer Service! My passenger window and (Beats) speaker was broken and I also had a noise by my drivers side tire. On Friday Jeremy looked it over and discovered a ba My passenger window and (Beats) speaker was broken and I also had a noise by my drivers side tire. On Friday Jeremy looked it over and discovered a bad tie rod! I was going on a trip to Wyoming and needed to make sure my 2013 Chrysler 300 would make the trip. I went in on a Friday and needed everything fixed by Tuesday. I didn't give them much time to repair everything. They were able to fix the window on Friday and got me in on Tuesday to take care of the rest! Pretty amazing staff. I live a hour away but would not take my car to the dealership in Fond du Lac because of their poor customer service. Jeremy and the other staff were really great people. Also thank you Josh and Sherri with 2 r's!! You all are Incredible. More

SCAMMERS I own a Chrysler, thinking that I made the best move by taking my car to the dealership to help me pass emissions, that never happened. They never fix I own a Chrysler, thinking that I made the best move by taking my car to the dealership to help me pass emissions, that never happened. They never fixed my issue. I originally had my check engine light off when I first took it to them with my failed emissions papers saying my check engine light was not on with two other codes present. They fixed all the other codes first and did not fix the main problem that prevented me from passing emissions, which was my check engine light. No matter if all codes was fixed I still failed due to my check engine light NOT being visible. I could NOT get a year extension with OPUS because of this issue. Negligence and no one wants to take responsibility. The manager made a claim (comment) that I wanted them to pay for my cluster. I NEVER said no such thing...All I wanted for someone to take responsibility about not correcting the main issue in the beginning and then we could have fixed other codes. There also was a "lie-comment" that was made in the vehicle "after work" reports; in their owns words that I told them "My check engine was on." My check engine light was NEVER on at ALL. I had to call the Chrysler Manufacturer in Michigan to help me find my cluster (I went a different route) because the dealership here told me that they don't do after market parts, but was going to find me a used cluster and was attempting to charge me like it was a new Cluster price. Dead Wrong. I'm so done with them. I will NEVER EVER go back here. I've been dealing with them since Oct of 2018 until now. What a shame and a scam in my own opinion. More

Quick and Courteous staff!! I've had great experience with this service center. They immediately greet me and told me right away that there were a few recalls and they would take I've had great experience with this service center. They immediately greet me and told me right away that there were a few recalls and they would take care of these right away. They called to check if the part I brought it in for was under warranty. They called me right away to say it was covered and ordered the part. They get right to the problem and take care of whatever it is. They even know my dog and called him by name!!!! More

Excellent Service My husband and I went through Sean Fawcett at Sheboygan Chrysler to find a vehicle that could accommodate our growing family. Sean was helpful and pro My husband and I went through Sean Fawcett at Sheboygan Chrysler to find a vehicle that could accommodate our growing family. Sean was helpful and professional and assisted us in finding the perfect vehicle. We will definitely go through him again in the future. I highly recommend him as well as Sheboygan Chrysler. You won’t be disappointed! More

Great sales staff! The staff and management always go above and beyond to make sure my vehicle is always perfect! I wouldn't buy from anyone else. My family is buying 2 The staff and management always go above and beyond to make sure my vehicle is always perfect! I wouldn't buy from anyone else. My family is buying 2 SUVs and we look forward to buying them from our favorite salesperson Zack! Great team!!! More

Went the extra mile Josh Dean and also Morgan went the extra mile to make sure that I was able to get a loaner vehicle when my truck decided to stop working properly righ Josh Dean and also Morgan went the extra mile to make sure that I was able to get a loaner vehicle when my truck decided to stop working properly right before going on a weekend hunting trip. I thoroughly appreciate them doing this for me I will go here again for future services on my vehicles and purchases for new ones. More

So quick and helpful! My car was in their garage for repairs twice in 1 week. Originally it was scheduled to be looked at, and they were able to fix it right away for me. T My car was in their garage for repairs twice in 1 week. Originally it was scheduled to be looked at, and they were able to fix it right away for me. Then my car broke down and had to be towed. Being new to the area, I had no idea where else to bring it, and they were more than helpful with getting it towed in right before they closed. They were able to have my car repaired and ready to go by 2:00 pm the next day! I am very happy with the service and how they take care of the customers. I will definitely be going to them for any future repairs. More

Fantastic Sales & Service Very good experience from day one with Sheboygan Chrysler Center. Zak Pledl took excellent care of me during and following the sale. Parts and service Very good experience from day one with Sheboygan Chrysler Center. Zak Pledl took excellent care of me during and following the sale. Parts and service has responded quickly to my questions and/or orders. The whole process for me is having a go to contact for any and all issues and that is Abby Healy. I spent my working career in Customer Service at a VP level...I truly understand the VALUE of solid customer relations...Abby brings that to the plate. She is very conscientious and has meticulous follow up...the key to long term customer satisfaction. Great job all around and I will gladly recommend your dealership to friends and family. More