Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehan Cadillac
Pompano Beach, FL
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 592 reviews
August 26, 2025
I recently purchased a 2025 Escalade Sport Platinum and had an outstanding experience working with Scott Lynton. He was extremely knowledgeable and experienced which made the entire process smooth and stre had an outstanding experience working with Scott Lynton. He was extremely knowledgeable and experienced which made the entire process smooth and stress-free. He was excellent at follow up and true to his word. From start to finish he delivered everything he promised and made sure every detail was taken care of. I couldn’t have asked for a better buying experience. And I love the car! More
by tg8198
Employees Worked With
Scott Lynton
August 06, 2025
My XT5 had an AC malfunction. The extended warranty company was reluctant to pay for a replacement. Danny Asherman convinced them to pay. His courteous and professional attitude i The extended warranty company was reluctant to pay for a replacement. Danny Asherman convinced them to pay. His courteous and professional attitude is to be commended. More
by Harry Atkins
Employees Worked With
Danny Asherman
July 27, 2025
Bought our XT5 from Sheehan Cadillac and it’s the only place to have it serviced. Thanks to Jim Reardon, he has always taken care of us and made our service visits a pleasure. Jim is a true professional. place to have it serviced. Thanks to Jim Reardon, he has always taken care of us and made our service visits a pleasure. Jim is a true professional. More
by Mike Z
Employees Worked With
James Reardon
July 12, 2025
I recently purchased a Cadillac XT6 from Sheehan Cadillac, and I couldn’t be more pleased with the experience. Gene Bridges was absolutely fantastic from start to finish. He was knowledgeable, patie Cadillac, and I couldn’t be more pleased with the experience. Gene Bridges was absolutely fantastic from start to finish. He was knowledgeable, patient, and truly made me feel valued throughout the entire process. Gene took the time to understand exactly what I was looking for and made sure every detail was just right. He went above and beyond to make the experience smooth, stress-free, and even enjoyable. If you’re in the market for a Cadillac, I highly recommend asking for Gene. He’s a true professional and a pleasure to work with. Thank you, Gene, for making this such a great experience, I love my new XT6! More
by Ezelle
Employees Worked With
Gene Bridges
July 02, 2025
ABSOLUTELY DISGUSTING! They treated me like a thug. Second car we bought. Financing guy and Sales Manager extremely Rude and Arrogant. The sales manager wouldn’t show me c They treated me like a thug. Second car we bought. Financing guy and Sales Manager extremely Rude and Arrogant. The sales manager wouldn’t show me car. I had to wait for sales man that was on a test run. It made me feel like I was goibg to steal a car. Ridiculous. VERY BAD. STAY AWAY. GO ELSE WHERE. Their prices is nit any better then any one else More
by Ezboatdeals
Employees Worked With
Alex Campos
June 21, 2025
We just stop by to take a look at the 2025 XT6 Cadillac for a future lease we have a 2023 XT5 . We had a conservation with David Dill about a new lease also (GM employee) he showed us the XT6 drove it and for a future lease we have a 2023 XT5 . We had a conservation with David Dill about a new lease also (GM employee) he showed us the XT6 drove it and like it went over the numbers and we agreed to lease. We could be happier no pressure to lease felt like a family member. This washer 2nd lease in 2yrs. More
by jswinemaker1
Employees Worked With
Customer Relations, David Dill
June 11, 2025
Robert is by far the best service provider I’ve ever encountered. When my driver-side door malfunctioned just a day before I was scheduled to leave for North Carolina, he went above and beyond to arrang encountered. When my driver-side door malfunctioned just a day before I was scheduled to leave for North Carolina, he went above and beyond to arrange an appointment within just a few hours. Thanks to his prompt and efficient service, I was able to depart on time. I’ve never received this level of care and professionalism at any other dealership. More
by joelherbst67
Employees Worked With
Robert Farkas
June 06, 2025
The Pompano Beach Sheehan Cadillac service department led by its manager Tony, is abysmal in its performance. I purchased my 2022 XT6 from Sheehan Cadillac and bought their 100,000 mile warranty (current mil by its manager Tony, is abysmal in its performance. I purchased my 2022 XT6 from Sheehan Cadillac and bought their 100,000 mile warranty (current mileage 21,000). Two months ago I reported to Danny in service that I had an AC problem specifically, a rank odor emanating from under the dash when AC kicked on. I did not get any call back from that voice mail, so I called him back a few weeks later. So, my car has been in the Sheehan shop for a week now and they have NOT even diagnosed the problem! Manager Tony has not called me after my 3 attempts where I explained the urgency of the repair and asked that he call me back. Danny, knowing the urgency that I get this car back due to a travel commitment shows zero sense of the urgency of this repair. Now he is not answering my calls or texts. He even told me that the repair could take another week after the part comes in, which (as he knew) put us nearly a week PAST our departure commitment!!! Today I called the Sheehan front desk and was (presumably) forwarded to the Sheehan President's voice mail, where I left the message of the poor service and urgency of the repair. No call back yet. Its not like I do not know the difference between good service and bad. Vera Cadillac, where we bought our first Cadillac, provided us with EXCELLENT service, in my opinion. Sheehan service's technical abilities are so poor that SHEEHAN ASKED US for the Vera Cadillac repair report on our earlier 2019 XT5 that had the same symptoms (which Vera fixed). After about a week, Danny said that Sheehan will just use the Vera service report to fix our 2022 XT6!!! Can they be any more incompetent than this? I have more to say about this so-called service department failures, but this problem takes the cake! Save yourself some real headaches and avoid Sheehan Cadillac. More
by Tlyng01
Employees Worked With
Anthony Petrone, Danny Asherman
