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Sheehan Cadillac

Pompano Beach, FL

Overview
Reviews
4.6
589 Reviews
Call Dealership (954) 335-7115

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 589 reviews

December 11, 2024

Work was completed on time. Service consultant was very helpful and accommodating. Car came back very clean. More

by szmulewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
Report | Print
December 11, 2024

When checking in for service I see no reason to have to wait for someone that is assigned to me to be available While others are not busy. In my experience with other dealers currently They always check so More

by ams7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
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Dec 11, 2024 -

Sheehan Cadillac responded

Thankyou for the feedback. We appreciate you taking the time to respond regarding your visit. Thankyou for your business and look forward to taking care of all your automotive needs in the future.

December 08, 2024

Carlos was excellent and I am satisfied with the service that was provided to my vehicle. More

by EYNSTYNE*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
Report | Print
December 04, 2024

Rapping people off charge for the service I didn’t need on my 2023 Colorado very bad experience More

by irisdortilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Farkas
Report | Print
Dec 04, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. When a vehicle was broken down and not running when it came in. We performed the required diagnostics and recommend the necessary repair based on our findings. I see that after the component was replaced, the vehicle started and ran. If you have any questions we would be glad to speak with you. Please give us a call at 9543633601 at your convenience

December 04, 2024

Robert was clear, concise and efficient. Exactly would you want at your visit, he needs a raise! More

by touring1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
Report | Print
December 04, 2024

It was great working with Tim. He was enjoyable to work with, and that’s very difficult to say Because I hate shopping for cars. More

by DJMANGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sheehan
Report | Print
November 30, 2024

I have my XT-4 serviced at Sheehan because of their great customer service and competence. Incidently I live in Wellington Fl. And drive over 40 miles one way for their service. More

by maryd063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman, Robert Farkas
Report | Print
November 30, 2024

Parts to service my vehicles have never been on hand. Requiring return trips when ordered part received. More

by hchurchville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon, Carlos Sanchez
Report | Print
Nov 30, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. Unfortunately some components are still a challenge. Thankyou for your business and please contact us at anytime so we can assist you in any way we can .

November 27, 2024

danny never followed thru w his promises. my lease was over and i would never buy a car here due to the service experience i encountered here. the car concierge finally sorted things out for m More

by SCTHOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Klindt, Danny Asherman
Report | Print
Nov 27, 2024 -

Sheehan Cadillac responded

We appreciate your feedback. Please give our Service Manager a call at 9543633601 to discuss the issue you had. We strive to satisfy every customer every time. We would like to speak to you and try to help in any way we can.

November 25, 2024

Danny took care of all the issues very efficiently and communicated every new update promptly. More

by mac4miked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
Report | Print
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