Sheehan Cadillac

Mgmt reversed our experience! We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our visit. As a previous owner of 3 cadillacs, we sure weren’t looking for anything other than the truth of the cars history. We left with a bad experience from that salesman. After continuing to be unsettled with that visit, we contacted the Manager, Kirk the following morning. He went above and beyond to change our negative experience immediately. A new salesman Arthur was excellent. Kirk offered for him to drive the Cadillac to our home that evening, which was about 45 minutes of travel. We actually drove the car Fell in love with the car. Here we are two days later owning this Cadillac. We are very happy and very pleased. We will definitely recommend this dealership, management, and sales person to others. And buy our next car there as well. Joe and Allison Venezia. More

Sheehan Cadillac customer service excellent. Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions f Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions for some additional maintenance that should be addressed due to vehicle mileage. Rebecca Hussle, Customer Experience Manager, checked with us to confirm that our issues were taken care of and that we were well satisfied overall with our visit. We are very satisfied with the service maintenance and give an A+ to service technicians, Robert Carter, and Rebecca Hussle. Thank you. More

Jaime in service and Rebecca Jaime was an awesome service advisor and while I was waiting Rebecca spent some time with me and gave me some very nice discounts for restaurants. Th Jaime was an awesome service advisor and while I was waiting Rebecca spent some time with me and gave me some very nice discounts for restaurants. They would get 10 stars if I could More

Really stepped up their game, great service Great receptive service, understanding your needs, vehicle came back like I wanted it. Also got 5 months free of On star service.. great stuff!! Deale Great receptive service, understanding your needs, vehicle came back like I wanted it. Also got 5 months free of On star service.. great stuff!! Dealership looks great, and comfortable waiting areas. More

Excellent Service from Jamie Wells & Rebecca Husstle I drove in to the service department today without an appointment to have a faulty tire sensor looked at. I was greeted by Jamie Wells who was extreme I drove in to the service department today without an appointment to have a faulty tire sensor looked at. I was greeted by Jamie Wells who was extremely professional. Within 45 minutes Jamie had me out the door with a brand-new tire sensor. It is important to note that I drove to Sheehan Cadillac from my Coral Springs home simply because I was frustrated With the previous service I had received from Ed Morse Cadillac Relative to the same issue. I actually left five voicemails to two different service advisors at Ed Morse Cadillac, with no return calls from either of them. The service team at Sheehan Cadillac made me feel as though I was a 20 year plus customer. I then spent 15 minutes with Rebecca who helped in getting a free offer with OnStar. I will gladly keep driving the additional distance to support this amazing team... Thanks again Jamie and Rebecca. Sincerely, Steve Boucher More

Service is Second to None Jim Rearden and Rebecca Hussie at Sheehan Cadillac are fantastic. Jim tried to resolve my SRX in lieu of a service order. You guys are aces. Jim Rearden and Rebecca Hussie at Sheehan Cadillac are fantastic. Jim tried to resolve my SRX in lieu of a service order. You guys are aces. More

Professional Stopped in the other day first time there to introduce myself I currently own 4 Cadilllacs...was greeted by Rebecca whose was a angel very professiona Stopped in the other day first time there to introduce myself I currently own 4 Cadilllacs...was greeted by Rebecca whose was a angel very professional and attentive to my needs and questions then I was greeted by Robert Carter also extremely courteous and helpful I set up the vehicles that I own with Robert for future service and then sat and talked with Rebecca who was very helpful and friendly she gave some promo cards that was very nice I am looking forward to servicing my vehicles there and building a great relationship with Sheehan Cadillac hang onto those two they made my visit worth it....Thank you again Richard S Alexander More

Good Service The service I received was very good. It’s was a service that I actually enjoyed If I ever need a car again I will most definitely come back With The service I received was very good. It’s was a service that I actually enjoyed If I ever need a car again I will most definitely come back With that being said I would love it if I could get the same sales person More

Fantastic very professional very nice I loved it. What a great experience I had at Sheehan Cadillac, even the owner himself Tom Sheehan came out and got involved with the sale and delivery . That's w What a great experience I had at Sheehan Cadillac, even the owner himself Tom Sheehan came out and got involved with the sale and delivery . That's what I call customer service. I felt like I was part of there family. Would like to thank our sales person John who took great care of us. Thanks to all of you, I will definitely be back and recommend friends and family Cindy More

Excellent place to purchase a car! From the moment I walked into Sheehan Cadillac and met Sam Greene, one of the salesmen, I was impressed! He and the rest of the staff have gone out o From the moment I walked into Sheehan Cadillac and met Sam Greene, one of the salesmen, I was impressed! He and the rest of the staff have gone out of their way to be helpful. From the day I bought my vehicle to today, every question, concern, and want has been addressed immediately by Sam. After having dealt with Sheehan Cadillac, I will never go to another dealership and will highly recommend Sam Greene to all my friends and family! More