Sheehan Cadillac

Amazing Customer Service : Rebecca Hussle : Cadillac Experts As a proven leader with a great reputation over the years of selling great automobiles Sheehan Cadillac provides an experience that welcomes and treat As a proven leader with a great reputation over the years of selling great automobiles Sheehan Cadillac provides an experience that welcomes and treats you with respect. I truly feel the people behind the scenes are the true hero's and experts that recognize the value of making customers their priorities. During my visit at Sheehan I purchased an Escalade in which I recognized some minor issues so I reached out to Rebecca, who managed to make it a priority in getting them resolved and she did. The truth of the matter is that she was able to control the matter in a professional spirit which reassured me that I made the right decision. I've never experienced such attention and great customer service, special thanks to Rebecca for being a professional which results in being a great asset to Sheehan Cadillac. More

Best Experience Ever Sheehan is the best dealer ever. We would not buy a car of any brand from any other store. Service is wonderful always. This dealership knows how to t Sheehan is the best dealer ever. We would not buy a car of any brand from any other store. Service is wonderful always. This dealership knows how to treat customers well. You will never be disappointed. Thank you! More

Great service! Sam Greene is a great guy to work with. He answered all of our questions and wasn't pushy. He was nice and competent and let us take our time to make Sam Greene is a great guy to work with. He answered all of our questions and wasn't pushy. He was nice and competent and let us take our time to make our decision. He called us to let us know when our vehicle was ready. He listened to exactly what we were looking for. Being new to the area he made us feel very comfortable. More

Rebecca and Jaimie Rebecca is very caring and compassionate. She has a great rapport when speaking with you. I was going through a tough time and she was very understan Rebecca is very caring and compassionate. She has a great rapport when speaking with you. I was going through a tough time and she was very understanding and helpful. She made my experience at Sheehan easier. I came to Sheehan with an emergency car problem. Jamie worked with me . I had many different car problems and Jamie was very helpful and accommodating. He explained everything thoroughly. I felt fortunate I had Jamie as my advisor More

Mgmt reversed our experience! We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our visit. As a previous owner of 3 cadillacs, we sure weren’t looking for anything other than the truth of the cars history. We left with a bad experience from that salesman. After continuing to be unsettled with that visit, we contacted the Manager, Kirk the following morning. He went above and beyond to change our negative experience immediately. A new salesman Arthur was excellent. Kirk offered for him to drive the Cadillac to our home that evening, which was about 45 minutes of travel. We actually drove the car Fell in love with the car. Here we are two days later owning this Cadillac. We are very happy and very pleased. We will definitely recommend this dealership, management, and sales person to others. And buy our next car there as well. Joe and Allison Venezia. More

Sheehan Cadillac customer service excellent. Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions f Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions for some additional maintenance that should be addressed due to vehicle mileage. Rebecca Hussle, Customer Experience Manager, checked with us to confirm that our issues were taken care of and that we were well satisfied overall with our visit. We are very satisfied with the service maintenance and give an A+ to service technicians, Robert Carter, and Rebecca Hussle. Thank you. More

Jaime in service and Rebecca Jaime was an awesome service advisor and while I was waiting Rebecca spent some time with me and gave me some very nice discounts for restaurants. Th Jaime was an awesome service advisor and while I was waiting Rebecca spent some time with me and gave me some very nice discounts for restaurants. They would get 10 stars if I could More

Really stepped up their game, great service Great receptive service, understanding your needs, vehicle came back like I wanted it. Also got 5 months free of On star service.. great stuff!! Deale Great receptive service, understanding your needs, vehicle came back like I wanted it. Also got 5 months free of On star service.. great stuff!! Dealership looks great, and comfortable waiting areas. More

Excellent Service from Jamie Wells & Rebecca Husstle I drove in to the service department today without an appointment to have a faulty tire sensor looked at. I was greeted by Jamie Wells who was extreme I drove in to the service department today without an appointment to have a faulty tire sensor looked at. I was greeted by Jamie Wells who was extremely professional. Within 45 minutes Jamie had me out the door with a brand-new tire sensor. It is important to note that I drove to Sheehan Cadillac from my Coral Springs home simply because I was frustrated With the previous service I had received from Ed Morse Cadillac Relative to the same issue. I actually left five voicemails to two different service advisors at Ed Morse Cadillac, with no return calls from either of them. The service team at Sheehan Cadillac made me feel as though I was a 20 year plus customer. I then spent 15 minutes with Rebecca who helped in getting a free offer with OnStar. I will gladly keep driving the additional distance to support this amazing team... Thanks again Jamie and Rebecca. Sincerely, Steve Boucher More

Service is Second to None Jim Rearden and Rebecca Hussie at Sheehan Cadillac are fantastic. Jim tried to resolve my SRX in lieu of a service order. You guys are aces. Jim Rearden and Rebecca Hussie at Sheehan Cadillac are fantastic. Jim tried to resolve my SRX in lieu of a service order. You guys are aces. More