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Sheehan Cadillac

Pompano Beach, FL

4.6
581 Reviews

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 581 reviews

January 19, 2025

The technician are always curtious and friendly. They write up the service right away..they come and see you to tell you the progress of the work that is being done. More

by DB5412
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
January 19, 2025

Really enjoyed my buying experience at Sheehan. Additionally, the service side is beyond amazing thanks to their staff, courtesy shuttles, and complimentary rental cars. More

by CMKAMBOBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
January 17, 2025

My 2024 XT6 developed a transmission issue which apparently has been resolved by the dealership. Danny Asherman kept me informed daily on the progress which was greatly appreciated. More

by KBSIPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
January 17, 2025

i wanted an estimate. i had to pay for a diagnostic test to get one. i could not get a range of what it would cost. so, i agreed to the diagnostic test for $265. then, i w More

by HLEINWAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
Jan 17, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. When a diagnostic is performed to determine the cause of an issue, an initial review and cost of the findings are given. Unfortunately when solving one problem, upon completion another underlying issue can reveal itself. That is why we always offer repair options when diagnosing multiple problems with a vehicle. Please feel free to call our Service Manager at 9544261800 to discuss further at your convenience

January 17, 2025

Sometimes things are out of our control when we depend on other people to complete a service but Carlos made sure that my service request was completed and I was treated right. I really appreciated that. I w More

by COOPERFIRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Driver, she was very helpful and professional , Carlos Sanchez
January 17, 2025

Jim Reardon in Cadillac dealership was very accommodating and did a great job. One thing I was disappointed and tried to read or scan my computer for problem codes, but it would not turn on. I was hoping to More

by stronz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reardon
January 16, 2025

Excellent customer service from Danny the Service Rep I was disappointed having to have only one courtesy car available to give me a ride home. My previous experience has never been riding with tw More

by PKFTLAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
January 15, 2025

I had the pleasure of working with David during my recent car purchase, and I couldn't be more impressed. From the moment I walked into the dealership, he made me feel at ease with his friendly and professio More

by RIOBRAZIL1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Zislen, David Dill
January 14, 2025

Carlos in service was receptive and very respectful and informative. He completed my service in a great time frame and delivered my car clean and running well More

by alexrx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
January 14, 2025

Exceptional dealership and service. I want to thank them all. Carlos is the go to service writer. More

by ajetmech2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
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