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Sheehan Cadillac

Pompano Beach, FL

4.6
581 Reviews

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 581 reviews

January 02, 2025

State of the art set up. No expense compromised. Robert is professional and knowledgeable & represents Sheehan to the highest degree More

by mmallor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
January 02, 2025

I had issue with the lock if the rear door. I called service department spoke with Carlos he suggested to try something but it need service. Carlos scheduled me for service. Carlos keep me inf More

by jswinemaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
January 01, 2025

It’s all business but waiting for my car to be serviced wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but the More

by msb22694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson, Danny Asherman, Robert Farkas, James Reardon, Carlos Sanchez
January 01, 2025

Very Professional, David Dill was there for me to get my new beautiful car. I will definitely come back in the future! Awesome experience all around More

by CONNIEMAYO52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Customer Relations, Alex Campos, Atalay Ince, David Dill, Carlos Vasquez, Gina Natale
January 01, 2025

Brought in fur. Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak More

by IWIRELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman, Carlos Sanchez
Jan 01, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. Vehicle test drives are a normal part of the repair process. Sometimes multiple test drives are necessary. We would be happy to pickup vehicle and recheck if there is still an issue. Please reach out to us and we will set an appointment for you

Jan 01, 2025 -

IWIRELES responded

I gave that the benefit of the doubt about a test drive and asked numerous times about the vehicle having been road tested. The technician who worked on the car was asked and the technician said it was only driven in the dealer lot and maybe around the block that was it then and only then I explained i asked this because my vehicle had 15 miles driven while being in your service dept. . The vehicle had 15 miles from in to out and also my gas average miles per gallon since the 15 miles driven while in service went down by 8 average miles of gas consumption per gallon which is suspect to the vehicle being driven hard. So if you can explain and justify why you would need to do this on a service to my vehicle I will listen.

December 30, 2024

Beautiful , modern inviting dealership with very professional dealers working there. I recommend buying or leasing a car from them. More

by LADYBAS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Campos
December 30, 2024

Awesome experience all around! ! Very knowledgeable sales person! Will definitely come back in the future More

by SMYOUNG9836
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dill
December 28, 2024

Talyana, Mo and Ali were very responsive and helpful. These individuals provided good information and were easy to deal with. Alex in the finance department was an xxxxxxx. When I first met him he said I More

by KLONG5009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Zarrabi, Alex Campos, Atalay Ince, Talya Alanez, Steve Auger, Carl Hernandez
December 26, 2024

First and foremost, I sent my daughter in to have the hoses replaced for the windshield wipers. Then I charge a diagnostic fee $260. No need for this. They’re taking advantage of us. More

by salomatoffrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Klindt, Danny Asherman
Dec 26, 2024 -

Sheehan Cadillac responded

Thankyou for your feedback. We were able to review the bill, and there was no diagnostic charge only the labor time to make the repairs. We include the diagnostic in the repair when we do the repairs. We do not charge additional for a diagnostic if we perform the repairs. We would be happy to discuss the bill and go over the charges. We will also reach out to you as well to discuss

December 26, 2024

Very helpful and professional , he is easy to deal with. It make us to come back to this dealership More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Farkas
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