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Sheehan Cadillac
Pompano Beach, FL
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 589 reviews
January 02, 2025
I had issue with the lock if the rear door. I called service department spoke with Carlos he suggested to try something but it need service. Carlos scheduled me for service. Carlos keep me inf I called service department spoke with Carlos he suggested to try something but it need service. Carlos scheduled me for service. Carlos keep me informed the loop with issue and the resolution to fix issue, scheduled a car to use while car was being fixed. Car was fixed in a timely matter. More
by jswinemaker1
Verified CustomerEmployees Worked With
Carlos Sanchez
January 01, 2025
Very Professional, David Dill was there for me to get my new beautiful car. I will definitely come back in the future! Awesome experience all around new beautiful car. I will definitely come back in the future! Awesome experience all around More
by CONNIEMAYO52
Employees Worked With
Customer Relations, Alex Campos, Atalay Ince, David Dill, Carlos Vasquez, Gina Natale
January 01, 2025
Brought in fur. Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak Oil leak They drove my car fir 15 miles and very hard we know because the average MPG was down by 8 miles ..Still had leak More
by IWIRELES
Employees Worked With
Danny Asherman, Carlos Sanchez
January 01, 2025
It’s all business but waiting for my car to be serviced wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but the wasn’t that bad waiting 21/2 hours. Waiting area very nice coffee machine really nice. Overall I like this dealership. I used go to ed Morse but they screwed me with out Vaseline More
by msb22694
Employees Worked With
Kristy Johnson, Danny Asherman, Robert Farkas, James Reardon, Carlos Sanchez
December 28, 2024
Talyana, Mo and Ali were very responsive and helpful. These individuals provided good information and were easy to deal with. Alex in the finance department was an xxxxxxx. When I first met him he said I These individuals provided good information and were easy to deal with. Alex in the finance department was an xxxxxxx. When I first met him he said I needed to be patient with him because he was working by himself today. He wanted to debate me on Experian Fico scores. He also wanted to argue with me over paperwork. I had to call my best friend who owns a GM and Cadillac dealership where I recently purchased a new Z06 to the correct information and provide the correct interpretation of the documents in question. There were problems with the initial lease deal terms that got worked out eventually by Atli and not Alex. The entire experience with Alex was very poor. He has no interpersonal skills and lacks any self awareness. If I would have to deal with him again I would take my business elsewhere. More
by KLONG5009
Employees Worked With
Mo Zarrabi, Alex Campos, Atalay Ince, Talya Alanez, Steve Auger, Carl Hernandez
December 26, 2024
Car was filthy. Mechanical Grease fingerprints on vehicle and blue tire glue all over tires and wheels. Tire pressures all different by up to 5 pounds on brand new Mechanical Grease fingerprints on vehicle and blue tire glue all over tires and wheels. Tire pressures all different by up to 5 pounds on brand new tires according to digital sensor on dash. New tires are so noisy that im seriously questioning whether an alignment was even done, but if it was then these new bridgestones are very loud..totally not expected by cadillac. More
by mike@homedryout.com
Employees Worked With
Carlos Sanchez
December 26, 2024
First and foremost, I sent my daughter in to have the hoses replaced for the windshield wipers. Then I charge a diagnostic fee $260. No need for this. They’re taking advantage of us. hoses replaced for the windshield wipers. Then I charge a diagnostic fee $260. No need for this. They’re taking advantage of us. More
by salomatoffrobert
Employees Worked With
Justin Klindt, Danny Asherman
