Sheehy Ford - Springfield
Springfield, VA
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Maxxx was extremely rude, sarcastic, and condescending to me. He has wasted my time and got into a pissing contest with me over a cell phone text. Please read below to understand the full story. Today, I me. He has wasted my time and got into a pissing contest with me over a cell phone text. Please read below to understand the full story. Today, I reached out to Sheehy Ford dealership to purchase a CPO vehicle. Initially, Maxxx provided me with a price breakdown which I responded with my offer. Subsequently, I spoke to the manager Araz Akrawi about my proposed offer and we could not work out a deal. For this reason, I decided to move on. This is when Maxxx asked me to call him. During this phone call, I told him "Why buy a used vehicle for such a high price when I could just buy a new one for a bit more". I mentioned to Maxxx that I am actively talking to other dealerships to get the best possible deal on new or old vehicles. Yesterday I sold my car so I need a new one asap and I was ready to make a deal this weekend. During the call, Maxxx persisted in giving him a price breakdown of a new vehicle that I was negotiating with another dealership. I did ask Maxxx about the relevance of providing a price breakdown of a new vehicle to get my proposed offer accepted for an old vehicle from your dealership. Maxxx responded, if I show him this new vehicle's price breakdown then he will skip his used car manager, Mr. Akrawi, and will speak to you directly to the GM to get my proposed offer accepted for the CPO vehicle. Instead, the second I sent him the price breakdown, he started using his sarcastic voice and started to patronize me. He even said to me that this new vehicle price breakdown is "too good to be true". I provided him with proof of the I immediately told him that if he can't help me then he should stop wasting my time. He ignored my suggestion and keep texting me and got into a pissing contest with me. Dealership and salesperson already have a negative reputation in the society so why make it worse? More
We recently traded-in a Ford Explorer and purchased a Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal fr Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal from start to finish. Mr. Meadows demonstrated subject matter expertise, customer-focus, and professionalism throughout the process. We are very pleased with our purchase and with the entire Sheehy Ford experience, particularly the interaction with Mr. Meadows. More
Maxxx was my salesperson and he went above and beyond to make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overa make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overall we had a great experience! More
Maxxx was the salesperson who assisted me with my purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also mad purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also made sure to show me all the features of the car before I made a purchase and again before I drove the car off the lot. He has made himself available to answer any questions even after I took my new car home. More
I purchased a new '23 Ford Escape Platinum AWD SUV last week. My experience with the three staff members I interfaced with was without any issues and very enjoyable. Sales Rep Bryce Do was professional, pe week. My experience with the three staff members I interfaced with was without any issues and very enjoyable. Sales Rep Bryce Do was professional, personable, polite and punctual...just about everything a customer could ask for. About a week after my purchase, Bryce offered to help me with all my car's (new to me) technologies in safety, performance and telephone use. Great experience again. I recommend any who are looking for a new, or used, vehicle to visit this "no pressure" sales and management team. Note, this is the fourth vehicle I've purchased from Sheehy Springfield since Oct '06 (two Mustangs, a Taurus and now, the Escape). More
What a wonderful experience my wife and I had. The process was an excellent experience. I loved how honest, helpful and knowledgeable everyone was. hands down we were given the best deal on our c The process was an excellent experience. I loved how honest, helpful and knowledgeable everyone was. hands down we were given the best deal on our car. special thanks to Max, Al, and Araz who provided quality service. I would come back and buy a car from them again. Two thumbs up!!!! More
Amazing experience from start to finish. Maxxx and Sarah made everything so easy. Would highly recommend this Ford dealership again and again! Maxxx and Sarah made everything so easy. Would highly recommend this Ford dealership again and again! More