Sheehy Ford - Springfield

Overall wonderful car buying experience Many thanks to Sheehy Ford for providing us a smooth car buying experience. We have purchased several Fords from other dealerships in the area, but I Many thanks to Sheehy Ford for providing us a smooth car buying experience. We have purchased several Fords from other dealerships in the area, but I feel the Sheehy made the experience even better. Maxxx was very patient with us while we figured out which car we wanted to purchase. Tina Fiajoo did a wonderful job of explaining the financial side, and getting us a fantastic deal in the end. Since we live further south of Springfield, it's a nice perk, using the VIP Program, that we can take our car for service at a closer Sheehy location if need be. More

I brought a brand new car this weekend and I had an excellent experience everyone was extremely helpful especially Miss Tina and Miss Crystal Treadway. excellent experience everyone was extremely helpful especially Miss Tina and Miss Crystal Treadway. More

Fantastic Experience It took about a month to make my deal happen but I appreciate that. We got the deal that worked for us and were not pressured to make a deal. The sale It took about a month to make my deal happen but I appreciate that. We got the deal that worked for us and were not pressured to make a deal. The sales team was always willing to work with us and not try to push us into anything. The level of service and communications were first class all the way around. I can't say enough good things. Even late on a Friday night the team at Sheehy stayed to make sure everything was in order and good to go. Definitely would recommend. More

Fantastic. Just bought my third car there. Have had all 4 Ford cars serviced there for 20 yrs. Plan to come back to buy another car in 2 years. Ford cars serviced there for 20 yrs. Plan to come back to buy another car in 2 years. More

Service with a Smile I brought my 2013 Ford Focus in for a recall repair and was treated very kindly by Adrian, the Service Specialist and Jessica, the Queen of Parts! Th I brought my 2013 Ford Focus in for a recall repair and was treated very kindly by Adrian, the Service Specialist and Jessica, the Queen of Parts! They made my repair promptly, pointed out that I was missing a Washer Fluid funnel cap, sold me one, and helped me install it. Very pleasant experience. I will definitely be coming back. More

Crystal is very knowledgeable and was a breeze to work with I originally contacted Sheehy because they sponsor rugby and as a referee I have their name on the back of several of my jerseys It just so happened I originally contacted Sheehy because they sponsor rugby and as a referee I have their name on the back of several of my jerseys It just so happened that they had the truck I was looking for and the salesperson and team that knew what customer service was all about. Everyone had a sense of humor and you could tell they really enjoy what they do. Tina in the finance department as well as the rest of the Sheehy team did an excellent job explaining the many options available. Crystal unlike another dealers sales team actually knew how to use a tape measure. I needed the bed dimensions for my custom made rack and the other dealer was 10 inches off!! I drove 300 miles to verify that the other dealer had the wrong dimensions and measured it myself. When I asked Crystal the same dimension question she was spot on!! This time it was a 250 mile AMTRAK trip up and 250 mile trip back in my New Ranger Well Done 2-All !! More

Great Experience at Sheehy Ford in Springfield Working with Crystal Treadway has been a super experience. She is straightforward and fair, no games. This is the second Ford we have bought (Explorer Working with Crystal Treadway has been a super experience. She is straightforward and fair, no games. This is the second Ford we have bought (Explorer and Escape) from Crystal and I would not hesitate to recommend her to others in search of a new or used automobile. More

Fast and friendly service. Overall very happy and satisfied with the customer service. Worked out a great deal and very satisfied with vehicle purchase. They even brought vehicl Overall very happy and satisfied with the customer service. Worked out a great deal and very satisfied with vehicle purchase. They even brought vehicle to me over 2hrs away. More

Excellent and Amazing Experience Crystal, Jake, and Joe were amazing and professional. We initially went to Sheehy Ford looking to purchase a used vehicle. We also saw the Ford Flex Crystal, Jake, and Joe were amazing and professional. We initially went to Sheehy Ford looking to purchase a used vehicle. We also saw the Ford Flex and were torn between the two choices. Jake was extremely patient as we test drove both cars with our entire family in tow! When we finally decided on the Ford Flex, Crystal was extremely professional in walking us the process of purchasing a Ford. Crystal followed up with us to find out whether we had any questions and even scheduled our first maintenance appointment. We enjoyed the process so much that my husband went back to see if he could find a car for himself. I would highly recommend Sheehy Ford to anyone! More

Great service After being disappointed by another dealership in the area I was very pleased by the service I received at Sheehy. They we’re upfront with information After being disappointed by another dealership in the area I was very pleased by the service I received at Sheehy. They we’re upfront with information and very friendly. Tina was amazing. More