Sheehy Ford - Springfield

Awesome Customer Service!! I had recently purchased a used Focus from another dealer, which in 3 weeks transmission parts went out. I returned it to there for service and they s I had recently purchased a used Focus from another dealer, which in 3 weeks transmission parts went out. I returned it to there for service and they said "cant reproduce problem, sorry". The next day it did the same thing and I had it towed to Sheehy Springfield. I called and spoke with "Aimee". Not only did she reassure me, she said they WOULD find the issue and fix it. I was so upset, and she managed to calm me down with her knowledge, kindness, and caring ways. They said my car was notorious for this transmission issue and it would take until Friday to fix. Aimee knew I was in a rental car, and it was done by Wednesday!! I also met with "Bob" the Service Manager. He took his time to meet with me and explain certain things about pricing. Hats off to Aimee had I not had her as my representative, I would have probably just sat there crying!! More

Excellent experience. Crystal was great. Crystal listened to our needs and worked very hard to identify the right vehicle at the right price. We would recommend her to others interested pur Crystal listened to our needs and worked very hard to identify the right vehicle at the right price. We would recommend her to others interested purchasing a car. More

Extremely helpful and professional The dealership was extremely helpful finding me the exact truck I was looking for. Had it delivered to the dealership within a few hours and I drove The dealership was extremely helpful finding me the exact truck I was looking for. Had it delivered to the dealership within a few hours and I drove it home that day. Great management staff. More

Great experience I had a pleasant time and experience at sheehy Ford. Curtis did a extremely good job at handling my deal. Thank you sheehy Ford. Thanks so much for I had a pleasant time and experience at sheehy Ford. Curtis did a extremely good job at handling my deal. Thank you sheehy Ford. Thanks so much for More

Awesome service and attention from Sheehy Springfield! My salesman Curtis Shannon was extremely focused on getting me the SUV I wanted at the price/payment I needed. He literally went the extra mile to ge My salesman Curtis Shannon was extremely focused on getting me the SUV I wanted at the price/payment I needed. He literally went the extra mile to get the deal done considering the particular Explorer was at another Sheehy dealership. He was easily one of the best car salesman I’ve ever dealt with at any dealership! More

Amazing Would buy a car from here again! Curtis was very accommodating and friendly. He took the time to make sure all of my questions and concerns were answe Would buy a car from here again! Curtis was very accommodating and friendly. He took the time to make sure all of my questions and concerns were answered. More

EXCELLENT CUSTOMER SERVICE After many attempts with other dealerships to get a fair price and a nice truck I finally came here that with Crystal and got everything I was hoping After many attempts with other dealerships to get a fair price and a nice truck I finally came here that with Crystal and got everything I was hoping for and then some. More

Crystal Rocks!! Many thanks to Crystal for an enjoyable car buying experience! She was awesome to work with, knows her products, and made me feel more like a loved re Many thanks to Crystal for an enjoyable car buying experience! She was awesome to work with, knows her products, and made me feel more like a loved relative than just some dude wanting to buy a vehicle. Will definitely recommend her and Sheehy Ford Springfield to my family and friends! More

Great Experience Mike Meadows was great! I had a great experience with the test drives and selection. He treated my family and me with a lot of respect and I felt like Mike Meadows was great! I had a great experience with the test drives and selection. He treated my family and me with a lot of respect and I felt like I could trust him throughout the entire process. More

Excellent help & support Chrystal was very helpful and understanding. Had an enjoyable time getting my car even though she was dealing with a sprained ankle. Super service f Chrystal was very helpful and understanding. Had an enjoyable time getting my car even though she was dealing with a sprained ankle. Super service from a super dealership. More