Sheehy Ford - Springfield

Customer Service After buying the Ford Explorer Platinum, I tried several times to get it to Sync up to my Garage door opener, with no success. I mentioned this to my After buying the Ford Explorer Platinum, I tried several times to get it to Sync up to my Garage door opener, with no success. I mentioned this to my sales consultant, Maxx Manu, a couple of months after buying the car. He volunteered to come to my house, and in less than 15 minutes the car and garage door opener were Sync'd together! In addition, my husband bought a Sheehy Subaru last year and had the same issue, and Maxx was able to get his car and the garage door opener Sync'd. Absolutely Fabulous Service. Maxx has "SYNC Specialist" on his business card, and with today's electronics in the new cars it really is needed. I stopped off a Sheehy because I was in the area, and with the VIP service, my car was washed and the interior was cleaned in no time at all, and no cost. More

Excellent as always. This is the fourth car I have purchased from Sheehy Ford. And Maxx was one the easiest and friendliest employees I have dealt with. He worked very h This is the fourth car I have purchased from Sheehy Ford. And Maxx was one the easiest and friendliest employees I have dealt with. He worked very hard to find me the make and color that I wanted and negotiated a great deal. More

David made it happen. I arrived at Sheehy Ford of Springfield in search of a used car to be driven by my teenage son. I was greeted at the door by an associate named David I arrived at Sheehy Ford of Springfield in search of a used car to be driven by my teenage son. I was greeted at the door by an associate named David Woelk. I had a particular car in mind and showed him the online listing I'd printed. He knew exactly where the car was on the lot and quickly retrieved it for inspection and a test drive. He was candid, helpful and satisfactorily answered questions about the car, the dealership and the offered warranty. Once I decided to move move forward with the purchase, we sat down to talk numbers. David worked hard with the Sales Manager and the GM to get me what I thought was a fair price for the car. He immediately proceeded to get the required paperwork to the business office and the car to maintenance and detailing for a final check. David was positive, enthusiastic and worked with a sense of urgency throughout the entire process. And I always felt he was working for me, the customer, to get the best possible outcome. He was the key to making this deal happen and I would be happy to work with him in the future. The process with the purchase manager was equally smooth and pain-free. I worked with Reza Kabir, who was friendly, helpful and very efficient. The dealership uses a digital document system that streamlines the paperwork process and allows them to send you away with all the signed documents, in digital format, on a flash drive. They were also able to verify and accept a personal check as payment. Easy and convenient all around. My overall experience with Sheehy Ford for this transaction was quite positive. Smooth, quick and easy. I'd recommend them for anyone in the market for a new vehicle. More

Happy with the experience. My experience went very well. It was my first time buying a car on my own. Maxxx made it very easy for me. I was already at another dealership, but th My experience went very well. It was my first time buying a car on my own. Maxxx made it very easy for me. I was already at another dealership, but they didn't have the car I wanted but this dealership (Springfield) had the one I wanted. It took me 20 min to get there, the car was already pulled up to the front waiting for me to test drive it. I was very happy about that, he helped me understand anything I didn't already know about the car, which was very helpful. Then he made the buying process very easy for me. So overall that was great. Then the next day, he called just to check how I was doing with the car and made sure it was going well for me. I was very nervous buying my first car and he helped a lot. Then when I came back to the dealership to get my plates, he already had the drill waiting so he could put my plates on for me and make my day smoother. Overall, I'm glad he was my sales guy, not much people say that about car sales men. With Maxxx I truly appreciate his generous, caring attitude. Highly recommend to talk to. More

MAXX IS SIMPLY THE BEST!!!!!! Maxx was able to turn my husbands Lemons into Lemonade. When we first arrived at the Dealership I told my Husband that he was going to like Maxx and Maxx was able to turn my husbands Lemons into Lemonade. When we first arrived at the Dealership I told my Husband that he was going to like Maxx and his easy going personality.😉 After a test drive and a couple of hours and hard Work on Maxx's part we are the Proud Owners of a 2011 Chrysler 200!!! If you are looking for a Good Car Salesman that will understand and meet your needs, Then Maxx is your guy!!!! Thanks Maxx "YOU ROCK "??????😉👌👌👍🏽👍🏽👍🏽👍🏽👍🏽 More

Over all strait forward and very professional. I have bought many cars and trucks over the past 30, years, 16 to be exact 12, Fords. I've done this too many times, I don't like the games other deal I have bought many cars and trucks over the past 30, years, 16 to be exact 12, Fords. I've done this too many times, I don't like the games other dealers play. I found Sheehy Ford, Maxxx Manu, to be a strait a forward auto dealership. Very Very refreshing. I found the sales person Maxxx Manu, to be the most efficient and strait foreword sales person, I have ever had the pleasure of working with. The over all dealership was organized and on top of there game. I'm a no nonsense person and strait foreword, I expect the same. Maxxx and I had a conversation via the phone prier to my visit. Maxxx and I had clarified and agreed on several issues. Sheehey Ford, and Maxxx followed through as agreed. I had what was expected of me and Sheehey Ford, had what we had agreed on. This was just to easy. I buy a new vehicle apx. every year and a half to 2 years. I'll bed back. The real "WOW!!!" Dealership! More

Great experience Had a great experience working with Mary. She was very responsive and worked hard to find the vehicle that worked for me. Would recommend for another Had a great experience working with Mary. She was very responsive and worked hard to find the vehicle that worked for me. Would recommend for another purchase More

Early Father's Day Gift My husband and I went to Sheehy yesterday after finding a couple of cars he was interested in. First person we met was Max who informed us that he was My husband and I went to Sheehy yesterday after finding a couple of cars he was interested in. First person we met was Max who informed us that he was with another customer but still offered to help us since we already had the two cars we wanted to see. My husband got to test drive both but was interested in looking at another car somewhere else. So we left and he went to see the other car but after driving it, he decided he wanted the Chrysler. The process after filling out the paperwork was fast and painless. When we met with Anthony, he understood our needs and wants and wasn't example of what extraordinary customer service is. I was going away by his professionalism, empathy, and great active listening. I would truly come back just to work with Anthony again! Thank you for all your help!! More

Car purchase Our car buying experience from Sheehy Car Dealership was a great, and who made it so great was our sales consultant Ron S. He was very efficient, he Our car buying experience from Sheehy Car Dealership was a great, and who made it so great was our sales consultant Ron S. He was very efficient, he answered all of our questions about the car, but most of all he was very professional. We drove from Pittsburgh, Pa to pick up the car we purchased. Ron and the lady in the Finance Dept had all paperwork in order and ready to go. We didn't have to spend all day at this dealership to get our car. Ron made our car buying experience memorable. The people who work at Sheehy car dealership were friendly.. Yes, we would recommend anyone to purchased a car at Sheehy car dealership. More