Sheehy Ford - Springfield

Great Expereince Neville Bradshaw was my sales representative. I wasn't sure what to think when I pulled up to the dealership and he walked up to me. My previous exp Neville Bradshaw was my sales representative. I wasn't sure what to think when I pulled up to the dealership and he walked up to me. My previous experience hasn't been so strange, every time I parked at a lot, a salesman will jump at me like a predator. Neville composed himself much better. He was very patient with me and acquiesced to all of my request. Even offered me something to drink out of his own pocket and made me feel more comfortable than I had felt with previous salesman two weeks prior. His transparency is rare in this field and contributes the comfort he provides for the buyer. I will definitely recommend him and the whole dealership to family and friends. Thank you all for the wonderful experience. More

Started out great. Tina was great, service was easy to deal with, but then we got to titling... I had to call three times then email a supervisor to even get the titling Tina was great, service was easy to deal with, but then we got to titling... I had to call three times then email a supervisor to even get the titling person (Yuris) to respond to me. Then she let's me know that there are other forms they need (why did no one call?!?). Get those filled out, then the next day she comes up with MORE things that she forgot she needed. We were going to purchase a car from them again this summer, but no way is that going to happen now. More

Thanks!!!! Awesome experience...thanks for getting us in and out....Robert/Don we enjoyed working with you both!!!!!! My husband is in love with his new toy!!!! Awesome experience...thanks for getting us in and out....Robert/Don we enjoyed working with you both!!!!!! My husband is in love with his new toy!!!! More

Good experience buying a new car MR. Burton was professional, informative and nice. I did not feel any pressure to buy a car. He spent enough time with me to make me feel comfortab MR. Burton was professional, informative and nice. I did not feel any pressure to buy a car. He spent enough time with me to make me feel comfortable, explaining all the features and giving me time to think about the purchase without being a hardcore salesman, which I really appreciate. I have walked out on others when I have felt they were pressuring me too much. I would deal with him again. More

Best FORD Dealer in Fairfax and surrounding areas! I don't usually post on these things, but today was such a roller coaster that I had to let others in Northern VA know that not all Ford Dealers are a I don't usually post on these things, but today was such a roller coaster that I had to let others in Northern VA know that not all Ford Dealers are alike! When my Ford Escape Hybrid died this weekend, I had it towed it to the nearest Ford dealer...Ted Britt Ford in Fairfax, VA. I usually go to Sheehy in Springfield, but I figured they were all pretty similar. But I was SO WRONG! When they opened on Monday, a rep from Ted Britt called to tell me they ran a diagnostic test and repairs were gonna be $1,780 total. Only when I asked for a break down did I discover that the cost for the parts was about $680, but the labor was gonna cost me $1,100 ! I asked why so high and I was told it was a complicated fix. In ADDITION to the mechanical work, they also recommended I replace the arm for the suspension control.... and that was gonna be ANOTHER $690 ! I was looking at almost $2,500 total. So, I decided to have my car towed to my USUAL place... the Sheehy Ford in Springfield and within a couple of hours, Ralph from Sheehy had given me an estimate with a very specific breakdown of parts and labor for all things I needed. NOW... I am only paying $500 for all the mechanical repairs (that is parts AND labor total) and an additional $380 to replace the suspension arm. I will NEVER go to Ted Britt Ford again. Sheehy in Springfield has made a loyal customer of me. More

New Car Buy Great service and easy to work with. If I was staying in the area I would return to purchase a new vehicle with them. Fast, simple and courteous is wh Great service and easy to work with. If I was staying in the area I would return to purchase a new vehicle with them. Fast, simple and courteous is what you will get with these fine gentlemen. More

Sheehy Ford of Springfield Walking into the Dealership; my husband and I had pre approved financing; and we were looking to just get the car and go. We ended up getting the fina Walking into the Dealership; my husband and I had pre approved financing; and we were looking to just get the car and go. We ended up getting the financing through the dealership; we were able to qualify for more. Our sales contact, Chris; got the car from a different dealership brought to us; and it was a pleasant expierence to not feel hassled or pressured. The finance manager we worked with, Don, worked out many different types of options for us; and just let us choose what suited us and our budget; again with no feeling of being hassled or pressured. It was a wonderful expierence; and I highly recommend this dealership, especially working with these two gentleman. More

Mr. Jerome Boykin was excellent to work with in my efforts to seek out the best vehicle to suit my own needs and desire. I felt no pressure, afforded the opportunity to take my time as I made multipl efforts to seek out the best vehicle to suit my own needs and desire. I felt no pressure, afforded the opportunity to take my time as I made multiple trips, looked at multiple vehicles (new & used), and drove multiple vehicles as well. I would highly recommend Mr. Boykin as he has continued to leave the door open to accommodate me in his efforts to ensure my vehicle purchase was a rewarding experience. Mr. Benjamin Montgomery was fantastic. I had every intention of financing through my own Credit Union. This was vehicle #8 that I've bought from Sheehy Ford in approximately a 16 year span. Although I have financed through Ford a time or two, I have consistently stuck to my Credit Union as a long term member. Mr. Montgomery went above & beyond to gain my business to finance through Ford. His customer service was superb and I would highly recommend him to anyone as he made an extremely positive impression upon me. More