Sheehy Ford - Springfield

I purchased a new Ford Explorer from this dealership 22 years ago and had such an outstanding experience that I returned to it this week to purchase a newer auto. I was greeted immediately by Crystal Tread years ago and had such an outstanding experience that I returned to it this week to purchase a newer auto. I was greeted immediately by Crystal Treadway who then gave me her undivided attention regarding what sort of vehicle I wanted. She showed me what was available in the inventory, took me out on the lot, we test drove the car, and I ended up buying that car. Crystal is the epitome of what a car salesperson should be. She does not try to pressure you into anything, actively listens to the customer, takes the time to explain the features of the car (technology has certainly changed since I bought my last car), and just makes the purchasing process so easy. Crystal is such a nice person, too. I was immediately comfortable working with her and would not hesitate to purchase another car from her or recommend her to someone looking to buy a car. She is an outstanding asset for Sheehy Ford!! More

I have purchase 6 vehicles from Crystal at Sheehy Ford. She has always provided outstanding service and council. Sheehy is lucky to have her on their team. RCK She has always provided outstanding service and council. Sheehy is lucky to have her on their team. RCK More

Professional friendly helpful knowledgeable and patience to answer the questions needed for I had many questions they didn't rush me definitely recommended and go back to answer the questions needed for I had many questions they didn't rush me definitely recommended and go back More

Crystal Treadway is the absolute best person to use when buying a car. I have bought several cars from her and would never work with anyone else. She is honest, knowledgeable and NO nonsense! We had a bl buying a car. I have bought several cars from her and would never work with anyone else. She is honest, knowledgeable and NO nonsense! We had a blast test driving my new Mustang 5.0 stick shift... she is a fearless woman ;-) More

went above and beyond. in terms of customer service. had a contractor show up at my home within days of my request, in terms of customer service. had a contractor show up at my home within days of my request, More

Crystal is an amazing sales person! Outstanding follow-up, extremely knowledgeable, excellent at paper work and details. Very easy to reach her on the phone. Crystal anticipates custome Outstanding follow-up, extremely knowledgeable, excellent at paper work and details. Very easy to reach her on the phone. Crystal anticipates customers questions and has complete answers to quickly reply. Great awareness of everything! Will suggest all my local friends buy/lease vehicles from Crystal Treadway! Crystal is a very nice reliable wonderful person. More

Excellent operation ,My Salesman( Mr Maxx) gave me superb service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finan service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finance “Wizard” Ms Sara“ in the finance dept More

They stole my extra car key and tried to charge me for a recall bad recall bad More

I bought bronco sport outer bank. Sale associate Jeremy White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operati White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operative and very helpful. I really appreciate his service. Thank you! More

In December of 2019, I walked into Sheehy Ford of Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my mailing address and not my physical address, and transfer my tags. They failed on both tasks! Over the last year I have made over ten attempts to fix this problem and have been ignored. I won't recommend this auto dealer to anyone. More