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Sheehy Ford - Springfield

Springfield, VA

4.1
598 Reviews

6727 Loisdale Road

Springfield, VA

22150

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Showing 598 reviews

November 14, 2021

Excellent operation ,My Salesman( Mr Maxx) gave me superb service ,very knowledgable and helpful , He assisted me in all steps in the trade and purchase process ,Kudos for the used car director and the Finan More

by Lincoln doctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Nov 17, 2021 -

Sheehy Ford - Springfield responded

Lincoln Doctor, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Springfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2021

They stole my extra car key and tried to charge me for a recall bad More

by Disgusted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Boykin, Shane Mullins, Joe Blanco, Jake Chambers, Jose Escobar, Brandon Clayton, Aimee Depugh, Sonia Freixa, Lorenzo Sanchez
Oct 17, 2021 -

Disgusted responded

No one at sales would respond to my phone call or messages to retrieve my car key. They made me buy a new battery and tried to charge me to install. Said they could not do recall cause my battery was bad. I asked to leave old battery in car and not only did they not but they did not leave my key. I left phone messages for Shawn and all i got was a text asking for a good review. This was over a month ago. I am reporting theft to police.

September 07, 2021

I bought bronco sport outer bank. Sale associate Jeremy White offered me great deal which I found better than other dealer. I would rate his service a five star ⭐️⭐️⭐️⭐️⭐️. 10 out of 10 , he was co-operati More

by Tek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy White
Sep 09, 2021 -

Sheehy Ford - Springfield responded

Tek, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2021

In December of 2019, I walked into Sheehy Ford of Springfield to test drive a SUV. It was supposed to be an easy purchase since I had cash and required $0 financing. I did require 2 things - use my More

by lisaccc
Recommend Dealer
No
Employees Worked With
Brian Wallenius
Sep 07, 2021 -

Sheehy Ford - Springfield responded

Hi Lisaccc, we regret your most recent visit with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at (703) 651-1441 at your earliest convenience and we will do our best to resolve this with you.

Sep 07, 2021 -

lisaccc responded

I made it very clear to Mr. Brian Wallenius on the day of my new purchase that I had tags to be transferred to my new vehicle and even sent a photo of the tag to be transferred one day after the sale. On the “Buyers Order”, the estimate for License Fee is $187 and Title Fee is $123. The fees for Maryland registration should be $100 for Title Transfer Certificate and $10 for Registration Transfer. Therefore, I should have received $200 refund. On the “Sheehy Auto Stores Taxes and Fees Agreement”, it states that SAS will be titling my vehicle in my state and that taxes and fees are an estimate and that I should receive a refund. I just want the refund.

Sep 07, 2021 -

Sheehy Ford - Springfield responded

Thank you for providing some more information. We can assure you that you will receive a refund of any and all tag/title overages as soon as the tag and title work is finalized. This usually takes about 30-45 days after purchase for out of state transactions. If you have any questions or would like to discuss this further, please don't hesitate to reach out to Brian or our General Manager, Sina Mohabat, directly. We'd be happy to answer any questions you may have. Thank you.

August 31, 2021

Found an awesome vehicle at Sheehy Ford, and having worked with Sheehy Lincoln in the past, I knew the experience would be positive. Maxxx Manu did not disappoint! He was just awesome, easy going and More

by RandyWeagley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Sep 02, 2021 -

Sheehy Ford - Springfield responded

Randyweagley, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2021

On the morning of July 23 2021, I went online to this On the morning of July 23 2021, I went online to this dealership's website to see if they were buying cars without a trade. Their website indicated t More

by Quietfire64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Min and a manager
June 23, 2021

The Sales Department at Sheehy has surprisingly been the bright spot in my vehicle-purchasing experience. Maxxx Manu is very helpful and went above and beyond to make sure I felt comfortable in the car I wa More

by S
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Jun 24, 2021 -

Sheehy Ford - Springfield responded

S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Ford of Springfield. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 07, 2021

Maxxx Manu assisted me in converting my leased vehicle into a sale. His no high pressure sales approach was greatly appreciated. I would recommend both he and the dealership. Chris M More

by Buckeyechris45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Jake, Maxxx Manu, Aimee Depugh
May 08, 2021 -

Sheehy Ford - Springfield responded

Hi Buckeyechris45, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2021

Best Buying Experience I have ever had Buying a car. Everyone on the staff sales, manager and finance went above and beyond. Would highly recommend this dealership. More

by TammyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Boykin
Apr 28, 2021 -

Sheehy Ford - Springfield responded

Hi Tammym, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 03, 2021

My wife and I bought a new 2020 Ford, and Maxxx's outstanding customer service made the process frictionless and enjoyable. Maxx's non-pressuring, transparent, and direct demeanor gave my family and More

by The O'Connor family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxxx Manu
Apr 04, 2021 -

Sheehy Ford - Springfield responded

Hi The O'Connor Family! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Ford of Springfield!

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